Matthew Gong
Pacifica
Summary
Proven professional with experience at the San Francisco Sheriff's Department, adept in de-escalation techniques and emergency response. Demonstrated integrity through accurate case documentation and effective incident management. Excelled in high-pressure environments, ensuring safety and efficiency in inmate transport and patrol duties. Skilled in both critical thinking and ethical decision-making.
Overview
28
28
years of professional experience
Work History
Deputy Sheriff
San Francisco Sheriff's Department
03.1998 - 11.2020
- Handled high-pressure situations calmly and professionally, minimizing risks to inmates & staff.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Observed jail and inmate activity to maintain order and safety.
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Administered first aid in emergency situtations.
- Transport inmates from San Bruno jail to downtown S.F. facilities using S.F. jail van.
- Checked vehicle equipment for proper functioning prior to use.
Limousine Driver
Airport Commuter
03.1994 - 04.1998
- Vacuumed, cleaned and sanitized vehicles between customers.
- Mapped efficient routes with minimal disruption to passengers or schedules.
- Calculated bills, issued receipts and accepted payments.
- Stowed passenger items with care and concern to avoid damage or displeasure with handling.
Airport Shuttle Driver
BayPorter Express
07.1992 - 04.1994
- Provided excellent service under challenging weather conditions, ensuring passengers reached their destination safely and comfortably.
- Handled diverse customer situations calmly
- Ensured vehicle safety by conducting regular maintenance checks, promptly reporting any necessary repairs or issues to management.
Education
High School Diploma -
City College of San Francisco
San Francisco, CASkills
- De-escalation techniques
- Integrity and ethics
- Incident response
- Emergency response
Timeline
Deputy Sheriff
San Francisco Sheriff's Department
03.1998 - 11.2020
Limousine Driver
Airport Commuter
03.1994 - 04.1998
Airport Shuttle Driver
BayPorter Express
07.1992 - 04.1994
High School Diploma -
City College of San Francisco
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