Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Georgeson

Summary

Adept at project management and strategic planning, I significantly enhanced project efficiency and team collaboration at Servocom. Leveraging skills in project tracking and schedule management, I consistently met deadlines and improved client satisfaction. My leadership and problem-solving abilities contributed to surpassing organizational goals, with a focus on achieving tangible results. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

23
23
years of professional experience

Work History

Project Manager

Servocom
04.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Prepared and submitted project invoices for review and approval.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Achieved project deadlines by coordinating with contractors to manage performance.

Supervisor

Servocom
01.2019 - 04.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Lead Hand Carpenter

Servocom
04.2017 - 01.2019
  • Increased client satisfaction through consistent delivery of high-quality craftsmanship on custom carpentry projects.
  • Mentored junior carpenters, fostering their skill development and promoting a positive work environment.
  • Assisted in the hiring and training of new carpenters, contributing to a skilled and cohesive team.
  • Reduced material waste by carefully planning cuts and efficiently utilizing resources in all projects.

Restoration Technician

Winmar Restoration
04.2012 - 01.2017
  • Reduced property loss by promptly responding to emergency calls and quickly assessing the extent of water damage.
  • Mitigated potential health hazards by properly identifying and removing mold growth during water damage cleanup processes.
  • Increased job efficiency by maintaining a clean and organized work environment at all times during restoration projects.
  • Improved client satisfaction by providing timely and efficient asbestos remediation services.

Carpenter

Laebon Homes
04.2007 - 09.2011
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
  • Assisted in site preparation and cleanup activities to ensure efficient project workflow and minimize disruptions for clients or other construction teams.
  • Repaired existing structures such as staircases, decks, or door frames with precision to extend their lifespan without compromising structural integrity or aesthetics.

Call Center Representative

Apple
09.2006 - 04.2007
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Responded to customer calls and emails to answer questions about products and services.

Maintenance Technician

Eastern Mainland Housing Authority
09.2005 - 09.2006
  • Followed safety protocols to minimize workplace accidents.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Operated varied hand and power tools to complete repairs.

Concrete Laborer

Various
07.2001 - 08.2005
  • Contributed to client satisfaction by maintaining a professional demeanor and consistently delivering high-quality workmanship.
  • Maintained clean, safe worksite for team safety and to help keep projects on-track.
  • Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
  • Preserved the structural integrity of concrete by applying appropriate sealing or waterproofing treatments after curing.

Education

Red Seal Certificate - Carpentry

Red Deer Collage
Red Deer
05.2011

Skills

  • Project Planning
  • Project tracking
  • Project Management
  • Strategic Planning
  • Schedule Management

Languages

English
Native or Bilingual

Timeline

Project Manager

Servocom
04.2023 - Current

Supervisor

Servocom
01.2019 - 04.2023

Lead Hand Carpenter

Servocom
04.2017 - 01.2019

Restoration Technician

Winmar Restoration
04.2012 - 01.2017

Carpenter

Laebon Homes
04.2007 - 09.2011

Call Center Representative

Apple
09.2006 - 04.2007

Maintenance Technician

Eastern Mainland Housing Authority
09.2005 - 09.2006

Concrete Laborer

Various
07.2001 - 08.2005

Red Seal Certificate - Carpentry

Red Deer Collage

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Matthew Georgeson