Matthew Garcia
San Clemente
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
9
9
years of professional experience
Work History
Merchandising Service Manager
Lowe's
11.2023 - Current
- Oversee store execution of all merchandising service, project, and maintenance activities.
- Schedule Merchandising Service team and manage resources for the team
- Work with HR to provide onboarding, training, approve project and travel expenses, and weekly payroll.
- Identify and resolve project and/or store-level issues.
Inside Lawn and Garden Department Supervisor
Lowe's
01.2022 - 11.2023
- Responsible for managing associates, delegating, and following up on daily tasks.
- Responsible for customer service-greeting customers, clarifying needs and identifying solutions.
- Conducted daily safety walks and reporting safety hazards.
- Managed weekly inventory audits.
Customer Service Associate
Lowe's
01.2017 - 01.2022
- Guide customers and answer questions
- Operate powered equipment
- Complete daily department tasks
Education
Some College (No Degree) -
Rio Hondo Junior College
08.2017 -
Skills
- Customer relationship management
- Policy and procedure enforcement
- Team leadership
- Customer service
- Staff training and development
- Reporting and documentation
- Project management
Timeline
Merchandising Service Manager
Lowe's
11.2023 - Current
Inside Lawn and Garden Department Supervisor
Lowe's
01.2022 - 11.2023
Some College (No Degree) -
Rio Hondo Junior College
08.2017 -
Customer Service Associate
Lowe's
01.2017 - 01.2022