Matthew Flores
Los Angeles,CA
Summary
Tire Technician with B&S Tire Services, skilled in tire installation and customer service. Enhanced customer satisfaction through timely, accurate tire repairs and personalized recommendations. Proven ability to collaborate effectively in a team environment while adhering to safety procedures. Bilingual communicator dedicated to optimizing vehicle performance and safety standards. Based on research classes formerly taken, adaptability in creating research and survey analysis when needed.
Overview
4
4
years of professional experience
Work History
Tire Technician/Customer Support
B&S Tire Services
05.2021 - Current
- Replaced and repaired tires using best practices for safe vehicle maintenance, we mostly worked on truck tires.
- On customers request look at tires based on size, model, and brand best fit for the trucks.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Analyzed customer needs to recommend suitable tires for personalized requirements.
- Improved customer satisfaction by providing timely and accurate tire services.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules or allotted time slots based on either customer or client.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
Education
Bachelor of Arts - Sociology
California State University, Long Beach
Long Beach, CA12-2025
Skills
- Tire installation
- Tire mounting
- Safety procedures
- Customer service
- Computer proficiency
- Team development
- Microsoft Office
- Fluent bilingualism
- Research analysis
- Friendly, positive attitude
- Teamwork and collaboration
- Verbal communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
- Enjoy participating in soccer for overall physical and mental well-being
- Team Sports
Timeline
Tire Technician/Customer Support
B&S Tire Services
05.2021 - Current
Bachelor of Arts - Sociology
California State University, Long Beach
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