Matthew Dupuis, OCT
Teacher Candidate
Windsor,ON
Summary
Enthusiastic and dedicated teacher candidate eager to contribute to the education of students and the team success of my fellow teachers and colleagues. I am a quick learning, dependable, and hardworking individual ready for new opportuinities.
Overview
5
5
years of post-secondary education
5
5
Years volunteering with youth
Work History
Geek Squad In-Store Service Agent
Best Buy Canada
Windsor, ON
Jun.2022 - Current
- Listened and addressed client issues regarding their technology and increased customer satisfaction by recommended proper solutions.
- Promoted membership and protection plans to help achieve company goals.
- Handled client personal data and information with utmost care and confidentiality.
- Designed and co-developed new client interaction tracking and data analytics application.
Certified Computing Solutions Advisor
Best Buy Canada
Windsor, ON
Oct.2020 - Jun.2022
- Worked with customers to understand needs and provide excellent service.
- Ensured all demos were operational and up to date with current planogram standards as well as selling off clearance models.
- Trained new and existing employees on company and store policies, systems, and procedures, as well as department-specific information.
- Offered amazing customer service to customers with every interaction.
- Worked with store leaders to develop my skills and achieve sales and personal goals.
- Used critical thinking to break down problems, evaluate solutions and make decisions related to customer needs and issues.
Office Administration Assistant
Vista Solutions Inc.
Windsor, ON
Aug.2018 - Mar.2020
- Delivered clerical support by handling range of routine and special requirements.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Drafted common document templates for use by executives and employees.
- Handled domestic and international travel arrangements and reservations for all company employees.
- Created and launched company website with input and guidance from management.
- Handled domestic and international shipments to and from different company locations.
Education
Bachelor of Arts - Communication, Media, And Film
University of Windsor
Windsor, ON Sep.2019 - Current
Bachelor of Education - Media Arts / Business Studies - General
University of Windsor
Windsor, ON Sep.2019 - Current
Skills
Customer Service
Fast Learner
Dependable
Retail Sales
Lesson Planning
Problem Solving
Communication
Certification
Ontario Certified Teacher (740582)
Volunteer Experience
Co-Lead Mentor - FIRST Robotics Canada
2022 - Present | Saints Bot #4688 - St. Anne High School | Lakeshore, ON, Canada
Team Mentor - FIRST Robotics Canada
2019 - 2022 | Saints Bot #4688 - St. Anne High School | Lakeshore, ON, Canada
Field Reset/Repair - FIRST Robotics
Apr 2019 | FIRST World Championship | Detroit, MI, USA
Door-to-Door Canvasser - Kidney Foundation of Canada
Feb 2016 | Lakeshore, ON, Canada