Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Generic
Matthew Dupuis, OCT

Matthew Dupuis, OCT

Teacher Candidate
Windsor,ON

Summary

Enthusiastic and dedicated teacher candidate eager to contribute to the education of students and the team success of my fellow teachers and colleagues. I am a quick learning, dependable, and hardworking individual ready for new opportuinities.

Overview

5
5
years of post-secondary education
5
5

Years volunteering with youth

Work History

Geek Squad In-Store Service Agent

Best Buy Canada
Windsor, ON
Jun.2022 - Current
  • Listened and addressed client issues regarding their technology and increased customer satisfaction by recommended proper solutions.
  • Promoted membership and protection plans to help achieve company goals.
  • Handled client personal data and information with utmost care and confidentiality.
  • Designed and co-developed new client interaction tracking and data analytics application.

Certified Computing Solutions Advisor

Best Buy Canada
Windsor, ON
Oct.2020 - Jun.2022
  • Worked with customers to understand needs and provide excellent service.
  • Ensured all demos were operational and up to date with current planogram standards as well as selling off clearance models.
  • Trained new and existing employees on company and store policies, systems, and procedures, as well as department-specific information.
  • Offered amazing customer service to customers with every interaction.
  • Worked with store leaders to develop my skills and achieve sales and personal goals.
  • Used critical thinking to break down problems, evaluate solutions and make decisions related to customer needs and issues.

Office Administration Assistant

Vista Solutions Inc.
Windsor, ON
Aug.2018 - Mar.2020
  • Delivered clerical support by handling range of routine and special requirements.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Drafted common document templates for use by executives and employees.
  • Handled domestic and international travel arrangements and reservations for all company employees.
  • Created and launched company website with input and guidance from management.
  • Handled domestic and international shipments to and from different company locations.

Education

Bachelor of Arts - Communication, Media, And Film

University of Windsor
Windsor, ON
Sep.2019 - Current

Bachelor of Education - Media Arts / Business Studies - General

University of Windsor
Windsor, ON
Sep.2019 - Current

Skills

    Customer Service

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Certification

Ontario Certified Teacher (740582)

Volunteer Experience

Co-Lead Mentor - FIRST Robotics Canada

2022 - Present | Saints Bot #4688 - St. Anne High School | Lakeshore, ON, Canada

Team Mentor - FIRST Robotics Canada

2019 - 2022 | Saints Bot #4688 - St. Anne High School | Lakeshore, ON, Canada

Field Reset/Repair - FIRST Robotics

Apr 2019 | FIRST World Championship | Detroit, MI, USA

Door-to-Door Canvasser - Kidney Foundation of Canada

Feb 2016 | Lakeshore, ON, Canada

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Matthew Dupuis, OCTTeacher Candidate