Matthew Digiacopo
Oakville,Canada
Summary
Motivated and diligent finance student at Western University with exceptional customer service and multitasking skills, as well as experience working as part of a marketing co-op team at Oxford Properties. An individual with a history of readily adapting to new environments who possesses a strong ability to meet deadlines and work in teams. Accountable and responsible, with a comprehensive understanding of golf rules and etiquette. Eager to apply academic and professional expertise to any position that matches qualifications.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pro Shop Attendant and Course Landscaper
Camisle Golf Club
06.2023 - Current
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Operated cash register to accept cash, credit card and gift card payments.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Maintained grounds by trimming, weeding, and general clean-up.
Technician Supervisor
Prestige Pools
04.2019 - 08.2019
- Trained new employees on company policies, procedures, installation techniques and customer service standards.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Built client rapport while accurately processing repair documentation and troubleshooting technical discrepancies through completion.
- Generated reports outlining latest updates, results and proposed solutions.
- Evaluated and reviewed staff performance. Ordered supplies and managed inventory.
Marketing Assistant (Co-op)
Oxford Properties
04.2018 - 08.2018
- Developed relationships with social media marketers - Helped incorporate website changes to drive customer engagement and firm profits.
- Volunteered at local community organizations, providing assistance with day-to-day operations.
- Worked with vendors to complete projects according to schedule and specifications - Created professional business correspondence, spreadsheets and presentations.
- Maintained complete database of all files, contacts and project materials.
- Assisted operations manager with planning of routine operations and special projects.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Optimized work schedule, analyzed sales strategies and aided with business plan.
- Ran errands and provided general office support in a professional environment.
Manual Laborer
The Quiet Room
12.2016 - 08.2017
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Assisted manager with daily operational functions.
- Discussed schematic designs working alongside hardware engineers.
- Maintained a high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling
Education
BBA - Finance And Administration
Western University
London, ON01.2024
High School Diploma -
Hillfield Strath-Allan College
Hamilton, ON05.2017
Skills
- Administrative support
- Advertising Business
- Issue Resolution
- Data Management
- Inventory and Supply Management
- POS Transactions
Accomplishments
Member of Team Canada Roller Hockey 2015
Dean's Honor List - Western University (2020-2023)
Certification
- Smart Serve License - 2023
Timeline
Pro Shop Attendant and Course Landscaper
Camisle Golf Club
06.2023 - Current
Technician Supervisor
Prestige Pools
04.2019 - 08.2019
Marketing Assistant (Co-op)
Oxford Properties
04.2018 - 08.2018
Manual Laborer
The Quiet Room
12.2016 - 08.2017
BBA - Finance And Administration
Western University
High School Diploma -
Hillfield Strath-Allan College
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