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A highly motivated individual with a passion for learning. Skilled in communication and analysis, with a strong interest in IT functions and processes. Seeking an opportunity to excel in the expansive world of IT. Currently undergoing a Cyber Security Certificate IV.

Results-driven Divisional Service Support Manager with a strong focus on operational efficiency and customer satisfaction. Proven expertise in process improvement and team training to drive service excellence. Dynamic service management professional with over 24 years of experience in enhancing customer support workflows and ensuring safety compliance. Adept at developing strategic policies and training teams to achieve optimal operational performance. Experienced Service Support Manager with a proven track record in providing exceptional customer service and team leadership. Skilled in problem-solving, process improvement, and conflict resolution. Demonstrated ability to drive operational excellence while maintaining high levels of customer satisfaction. Significant contributions made towards enhancing team performance and improving customer support processes in previous roles.

Highly organized and detail-oriented administrative professional with over a decade of experience providing exceptional support across education, finance, and customer service. Demonstrated ability to manage high-level administrative tasks, ensuring compliance with policies and procedures, and consistently delivering outstanding customer experiences. Skilled in multitasking, problem-solving, and maintaining confidentiality in fast-paced environments. Proficient in various software applications and recognized for excellent interpersonal and communication skills.

Dynamic and results-driven Sales & Marketing professional with a strong background in customer service, hospitality, and client relationship management. Known for consistently delivering high-impact strategies that boost customer satisfaction, retention, and revenue growth. Skilled in building trust with clients, identifying their needs, and providing tailored solutions that drive long-term business value.

Matthew De Matas-Villagomez

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Divisional Support

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Assistant to Automotive Service Technician

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Bachelor of Commerce & Aviation -

High School Diploma -

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Divisional Support

Assistant to Automotive Service Technician

Volunteer

Bachelor of Commerce & Aviation -

High School Diploma -

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