Matthew Cooper
Trans West Security Services
Wasco
11
years of professional experience
Dedicated security professional with a strong focus on workplace safety, emergency response, and conflict resolution. Proven ability to maintain safe environments and respond swiftly to incidents.
Work History
Security Guard
10 Years 3 Months- Assisted in implementing security protocols to enhance overall safety measures.
- Provided exceptional customer service while interacting with visitors and staff members.
- Collaborated with team members to develop effective communication during shifts.
- Participated in ongoing training sessions to stay updated on security best practices.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting the facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose on site.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in a company vehicle, on a bicycle, and by foot.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Security Guard
1 Year- Conducted regular patrols to identify and address potential security threats.
- Monitored premises to ensure safety and security of property and personnel.
- Responded promptly to alarms and incidents, coordinating with emergency services.
- Maintained detailed logs of daily activities, incidents, and visitor access for record-keeping.
Education
High School Diploma
Skills
Communication skills
Surveillance operations
BLS certification
Security camera monitoring
Incident reporting
Patrolling
Workplace safety
Timeline
Security Guard
Trans West Security Services
05.2016 - CurrentRead More
Security Guard
Allied Universal Security Services
05.2015 - 05.2016Read More
Wasco Union High School
High School Diploma
Read More