Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Matthew Cooper

Hemet

Summary

Versatile and results-driven professional with extensive experience at Ramko Manufacturing, adept in precision machining and machine maintenance. Excelled in a dynamic manufacturing environment, enhancing machine efficiency and product quality through meticulous troubleshooting and preventive maintenance. Demonstrated exceptional teamwork and problem-solving abilities, contributing to a significant increase in production efficiency.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Machinist

Ramko Manufacturing
01.2023 - Current
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Operated drill presses, lathes and milling machines to produce required parts.
  • Manually set up machinery, lathes, and grinders.
  • Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.
  • Read and interpreted blueprints, technical drawings and schematics to determine parts dimensions.
  • Worked with team members to improve production processes and procedures.
  • Supported team members in troubleshooting complex machine issues, sharing knowledge and expertise to resolve problems quickly.
  • Optimized tooling performance through regular inspection, cleaning, sharpening or replacing worn tools as needed.
  • Completed projects on time and under budget and maintained equipment and tools.
  • Performed preventative maintenance on machines regularly to minimize downtime due to breakdowns or malfunctions.
  • Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan.

Sales Associate

Macys Department Store
03.2012 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Automotive Technician

Mc Auto Repair
09.2012 - 01.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.

Education

High School Diploma - Gender Studies

Healdsburg High
Healdsburg, CA
05.2006

Skills

  • Blueprint reading
  • Machine operation
  • Troubleshooting
  • Lathe operation
  • Precision machining
  • Machine setup
  • Manual milling
  • Visual inspection
  • Precise measuring
  • Machine maintenance
  • Caliper use
  • Equipment operation
  • Assembly and production
  • Thread cutting
  • Deburring skills
  • Preventive Maintenance
  • Sawing and sanding
  • Drilling operations
  • Equipment monitoring
  • Tool selection
  • Metalworking techniques
  • Tapping operations
  • Reading micrometers
  • Drill press operation
  • De-burring
  • Tapping and milling
  • Metal cutting
  • Drilling
  • Measurement tools
  • Thread and plug gauges
  • Basic mathematics
  • Precision measuring instruments
  • Heavy lifting
  • Machinery cleaning
  • Small metal parts manufacturing
  • Safety protocols
  • OSHA compliance

Certification

Fork lift certification

Timeline

Machinist

Ramko Manufacturing
01.2023 - Current

Automotive Technician

Mc Auto Repair
09.2012 - 01.2023

Sales Associate

Macys Department Store
03.2012 - Current

High School Diploma - Gender Studies

Healdsburg High

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Matthew Cooper