Matthew Cilluffo
San Bernardino
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host/Front of House Employee
Olive Garden
01.2025 - Current
- Greeted and welcomed guests, ensuring a positive first impression.
- Managed reservation systems to optimize seating arrangements.
- Assisted in coordinating guest flow during peak hours for efficiency.
- Provided information on menu items and specials to enhance dining experience.
- Adapted quickly to changing situations, supporting team during busy shifts.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA06-2025
Skills
- Customer Service & Guest Regulations
- Cross-functional teamwork
- Time Management & Efficiency
- Attention to Detail
- Conflict Resolution
Certification
- OSHA 10-hour General Industry Safety and Health
- Certified Food Handlers
Timeline
Host/Front of House Employee
Olive Garden
01.2025 - Current
High School Diploma -
San Gorgonio High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Samantha PereaSamantha Perea
To-Go Server at Olive GardenTo-Go Server at Olive Garden
Dayana DavalosDayana Davalos
Server at Darden Restaurants, Olive GardenServer at Darden Restaurants, Olive Garden
Evelyn RojasEvelyn Rojas
Caregivers at IHHSCaregivers at IHHS
Jose BritoJose Brito
Journeyman Pipefitter at Universal Plant ServicesJourneyman Pipefitter at Universal Plant Services