Matthew Chirambaguwa
Orangeville,Ontario
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Resident Advisor. Position. Ready to help the team achieve company goals. Also, a Communicative individual with a strong understanding of the dynamics of residence hall life to handle challenging situations with empathy and efficiency. Experienced in guiding and helping residents meet academic and personal goals. A knack for building relationships and helping students navigate the challenges of college life.
Overview
3
3
years of professional experience
Work History
Resident Advisor
Fanshawe College
08.2023 - 04.2024
- Provided crisis management and intervention during emergency situations.
- Promoted positive relations between residents and staff.
- Collaborated with residential team to maximize effective and efficient operations.
- Evaluated student progress to identify areas of improvement and provide feedback.
- Facilitated smooth transition of new students into residential program.
- Developed, implemented and monitored residential policies and procedures.
- Maintained accurate records of resident information including emergency contact details, housing assignments, and incident reports.
- Supported personal needs of residents dealing with diverse conditions.
Walmart Online Grocery
Walmart Canada
01.2021 - 02.2022
- Tracked substitutions and informed customers of changes.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Supported ongoing promotions and seasonal campaigns by highlighting relevant products within online orders when applicable.
- Streamlined packaging processes for improved efficiency while maintaining product integrity during transportation or storage before pickup or delivery.
- Maintained store cleanliness standards within online grocery area, contributing to appealing shopping environment for all customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Dispense Orders and Loading Up customers car
- Customers over 100 call per day to go pick up their order at certain time of the day
Education
Some College (No Degree) - Broadcasting Television And Film Production
Fanshawe College
London OntarioHigh School Diploma -
Orangeville District Secondary School
Orangeville, ON11.2022
Skills
- Policy Enforcement
- Resourcefulness
- Organizational Skills
- Time Management
- Emergency Response
- Problem-Solving
- Daily Living Skills Instruction
- Staff Communication
- Effective Communication
- Analytical Skills
Languages
English
Native or Bilingual
Timeline
Resident Advisor
Fanshawe College
08.2023 - 04.2024
Walmart Online Grocery
Walmart Canada
01.2021 - 02.2022
Some College (No Degree) - Broadcasting Television And Film Production
Fanshawe College
High School Diploma -
Orangeville District Secondary School