Matthew Castro
Brea
Summary
Organized and dependable candidate with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
11
11
years of professional experience
Work History
Maintenance Technician
Tomlinson Management
11.2023 - Current
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
Office Manager
KD Electric
01.2023 - 11.2023
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Controlled finances to lower costs and keep business operating within budget.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed journal entries, collection efforts, reconciliations, and payroll processing.
- Completed bi-weekly payroll for company employees.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Account Specialist/Department Supervisor
Home Depot
08.2020 - 01.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained new employees on overall company and department-specific policies and procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Responsible for developing one-on-one relationships with and selling products to industrial, commercial and other professional customers by creatively and proactively pursuing new business and utilizing prospecting to make contact with customers
Assistant Store Manager
Stein Mart
10.2013 - 08.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
Associate of Arts - Computer Science And Programming
Cerritos College
Cerritos CollegeNo Degree - Pharmacy Technician
Downey Adult School
05.2014
High School Diploma -
La Mirada High School
06.2013
Skills
- Information Protection
- Billing and Invoicing
- Banking Operations
- Workflow Planning
- Credit and Collections
- Business Administration
- Project Management
- Account Reconciliation
- Travel Coordination
- Biweekly Payroll Processing
- Accounts Payable and Receivable
- Administering Payroll
Timeline
Maintenance Technician
Tomlinson Management
11.2023 - Current
Office Manager
KD Electric
01.2023 - 11.2023
Account Specialist/Department Supervisor
Home Depot
08.2020 - 01.2023
Assistant Store Manager
Stein Mart
10.2013 - 08.2020
Associate of Arts - Computer Science And Programming
Cerritos College
No Degree - Pharmacy Technician
Downey Adult School
High School Diploma -
La Mirada High School
Similar Profiles
Maria Jade VenturaMaria Jade Ventura
Property Manager at Tomlinson Management, Inc.Property Manager at Tomlinson Management, Inc.
Jadyn RichardsonJadyn Richardson
Pharmacy Technician at Tomlinson PharmacyPharmacy Technician at Tomlinson Pharmacy
Leslie NicholsLeslie Nichols
Real Estate Agent at Coldwell Banker TomlinsonReal Estate Agent at Coldwell Banker Tomlinson