Matthew Carr
Victoria,BC
Summary
Detail-oriented candidate prepared to contribute unwavering dedication as a team player, adept at maintaining meticulous organization and demonstrating exceptional communication skills. A dependable worker with a steadfast work ethic, adept at swiftly grasping new procedures, customer and company requirement. Diligent, focused and dedicated, with strong interpersonal and problem-solving abilities.
Overview
15
15
years of professional experience
1
1
Language
Work History
Client Account Handler
Soccerworld
06.2013 - Current
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managing inventory, ordering stock from large international suppliers
- Managing large client accounts – providing quotes, facilitating orders, invoicing, processing/collecting payment
- Managing social media accounts for business (Facebook, Instagram etc.)
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Utilized advanced Microsoft Excel skills to develop custom reports for management, providing valuable insights into team performance and application trends.
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
- Formatted in Microsoft Word and PDF to prepare documents and proposals for review or final submission.
- Gained proficiency in using office software such as Microsoft Word, Excel, PowerPoint while working on various assignments and projects.
- Wrote, edited and proofread documents using Microsoft Word.
Qualified Soccer Referee
Soccer Association Of BC
02.2012 - Current
- Increased player understanding of rules through pre-game briefings with teams on specific regulations or points of emphasis for the upcoming match.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Contributed to league development by attending meetings, providing input on rule changes or improvements, and collaborating with fellow referees.
- Streamlined administrative tasks such as submitting match reports promptly to the relevant authorities after each fixture.
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Head Referee at " Power 7's League"
Screening Officer
G4S Secure Solutions
11.2009 - 01.2015
- Developed strong communication skills by effectively interacting with passengers from diverse backgrounds on a daily basis.
- Reduced wait times for passengers by efficiently processing a high volume of individuals through security checkpoints.
- Maintained professionalism under pressure, responding calmly and decisively to potential threats or crisis situations.
- Continuously updated knowledge base regarding changes in international aviation regulations and guidelines, ensuring full compliance at all times.
- Utilized advanced technology such as X-ray machines and metal detectors during screening processes, detecting potential hazards before they became an issue.
- Exhibited excellent problem-solving abilities when faced with complex issues related to airport security operations.
- Demonstrated proficiency in handling sensitive information responsibly, protecting both individual privacy and national security interests.
- Assisted in the training of new Screening Officers, ensuring consistent adherence to security standards across the team.
- Contributed to the development of new screening processes and techniques, leading to improved efficiency and effectiveness.
- Enhanced airport security by conducting comprehensive passenger and baggage screenings.
Education
Business Administration - Finance
Camosun College
Victoria, BC 04.2009
Science - Faculty of Science
University of Victoria
Victoria, BC 04.2007
High School Diploma -
Parkland Secondary School
North Saanich, BC04.2005
Skills
Accomplishments
- Academic Honour Roll Grades 9-12
- Won Pascal math competition, school champion
- Completed British Columbia Soccer referee certificate 2011
- On board of directors at Saanich Fusion Football Club for over 7 years
Timeline
Client Account Handler
Soccerworld
06.2013 - Current
Qualified Soccer Referee
Soccer Association Of BC
02.2012 - Current
Screening Officer
G4S Secure Solutions
11.2009 - 01.2015
Business Administration - Finance
Camosun College
Science - Faculty of Science
University of Victoria
High School Diploma -
Parkland Secondary School