MATTHEW CAMERON
London
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Registered Massage Therapist
Matthew Cameron
11.2023 - Current
- Increased client retention through consistent high-quality service and effective communication with clients regarding their wellness goals.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and fostering strong relationships with clients.
- Promoted health and wellbeing by educating clients on the benefits of regular massage therapy and providing self-care recommendations.
- Boosted client satisfaction by attentively listening to their concerns and adjusting my approach accordingly for a more personalized experience.
- Streamlined appointment scheduling and record-keeping processes for increased efficiency in daily operations.
DISABILITY SUPPORT WORKER
Participation House Support Services
03.2020 - 07.2023
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting4 different consumers
- Kept accurate records for client files and handled related paperwork
- Managed caseload to satisfy multiple patients with diverse needs
- Cleaned house, ran errands, and managed laundry
- Adhered to company requirements for patient interactions and care standards
- Kept detailed daily logs with care actions, consumer behaviors, and incidents
- Maintained safety with tidy, clean, and hazard-free home environments
CLEANER
Good To Go Cleaning
04.2018 - 03.2019
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
- Removed trash, debris and other waste materials from premises
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
- Used time management and efficient cleaning methods to meet deadlines
- Handled equipment, chemicals, and materials properly and with caution
- Organized and used industrial cleaning products following strict safety procedures
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
COMMERCIAL MOVER
AMI Campbell Moving
01.2019 - 02.2019
- Communicated with customers courteously and professionally to drive satisfaction
- Followed verbal and written instructions to properly move and ship products
- Inspected items for damage and reported issues to supervisor for resolution
- Maneuvered items carefully through narrow hallways and doorways to prevent damage
- Followed safety protocols to prevent accidents and injuries
- 10-12 hour days on average
FACTORY LINE WORKER
Accuride Canada Inc.
10.2018 - 01.2019
- Followed protocols to enhance protection and maintain safe work environment
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors
- Boxed, labeled, and transported items to support assembly operations
- Assisted quality assurance by inspecting items and removing defective parts
- Assembled components with minimal supervision, exceeding expected project milestones
- Kept work areas clean, organized, and safe to promote efficiency and team safety
HEAD DISHWASHER
Del Mar Restaurant
09.2014 - 11.2015
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking
- Kept kitchen areas neat and clean by removing trash and organizing supplies
- Kept work area clean, dry, and free of debris to prevent incidents and accidents
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards
- Stepped into additional roles during busy times to boost coverage of important stations
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized
Education
Diploma - Registered Massage Therapy
Fanshawe College
London, ON06.2023
High School Diploma - undefined
H.B. Beal Secondary School
London, ON01.2014
Skills
- Mobility Support
- Safety Management
- Documentation Skills
- Deep Tissue Massage
- Housekeeping Skills
- Client Transportation
- Acute and Chronic Pain Management
- Reflective & Active Listening
- Complex Problem-Solving
- Improving Wellbeing
- Myofascial Release
- Appointment Booking
- Professional ethics
Certification
- Smart Serve Certificate - Feb,2016
- Standard First Aid - Oct,2021
- BLS CPR - Oct,2022
Languages
Timeline
Registered Massage Therapist
Matthew Cameron
11.2023 - Current
DISABILITY SUPPORT WORKER
Participation House Support Services
03.2020 - 07.2023
COMMERCIAL MOVER
AMI Campbell Moving
01.2019 - 02.2019
FACTORY LINE WORKER
Accuride Canada Inc.
10.2018 - 01.2019
CLEANER
Good To Go Cleaning
04.2018 - 03.2019
HEAD DISHWASHER
Del Mar Restaurant
09.2014 - 11.2015
High School Diploma - undefined
H.B. Beal Secondary School
- Smart Serve Certificate - Feb,2016
- Standard First Aid - Oct,2021
- BLS CPR - Oct,2022
Diploma - Registered Massage Therapy
Fanshawe College
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