Matthew Bumbard
San Diego
Summary
Dynamic business professional with an MBA, dedicated to leveraging expertise in sales, operations, and customer-facing leadership to drive performance and support organizational growth. Proven ability to enhance team effectiveness and foster strong client relationships, ensuring alignment with strategic objectives. Eager to contribute to a forward-thinking organization that values innovation and leadership development while pursuing long-term career advancement. Committed to continuous improvement and achieving exceptional results in a collaborative environment.
Overview
7
7
years of professional experience
Work History
Office Manager
Prestige Royalty
01.2025 - Current
- Communicate policy expectations, service requirements, and warranty guidelines to customers
- Maintain scheduling, documentation, and organized digital records
- Support training of new staff in workflow and communication standards
Property Manager
SD Dream Properties
12.2022 - 01.2025
- Ensured compliance with HOA rules, safety policies, and short-term rental regulations
- Performed walkthroughs, documented issues, and coordinated corrective actions
- Explained rules and resolution procedures over phone and in person
- Maintained accurate inspection notes and operational data
Parts Manager
West Coast Specialties
01.2022 - 09.2022
- Verified insurance, warranty, and parts documentation for compliant repair files
- Communicated technical information to customers and vendors
- Prioritized multiple orders to support timely workflow and service completion
General Contractor Apprentice
Private Contracting
02.2021 - 12.2021
- Operated and maintained various construction tools and equipment safely.
- Collaborated with skilled tradespeople to enhance work quality on-site.
- Supported material procurement processes to maintain project continuity and efficiency.
- Implemented process improvements that reduced waste and increased workflow efficiency.
- Improved job site safety with constant vigilance, identifying potential hazards and addressing them promptly under the guidance of experienced professionals.
- Assisted in the installation of drywall, insulation, piping, electrical wiring, and other components to facilitate efficient progress on construction projects.
Car Salesperson
Boss Auto Group
03.2021 - 10.2021
- Developed strong customer relationships through personalized service and follow-ups.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Assisted clients in identifying suitable financing options for vehicle purchases.
- Collaborated with management to optimize showroom layout for enhanced customer experience.
- Negotiated purchase prices and explained sales, warranty, and optional products.
Customer Service Associate Cashier
In N Out Burger
11.2018 - 02.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Resolved customer complaints quickly, fostering positive relationships and loyalty.
- Trained new staff on operational procedures and customer service best practices.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
Education
MBA - Business Management
National University
01.2026
Bachelor’s - Business Management
CSU San Marcos
01.2024
Associate’s - Business
San Diego Miramar College
01.2018
Skills
- Regulatory Compliance
- Facility Evaluation Support
- Customer & Public Communication
- Documentation & Recordkeeping
- Policy Explanation
- Complaint Resolution
- Time-Sensitive Task Management
- Team Collaboration
- Training Support
- Data Entry & Accuracy
- Customer service
- Office management
- Organizational skills
- Data entry
- Customer relations
- Clear oral/written communication
- Billing
- Relationship building
- Scheduling
- Inventory control
Timeline
Office Manager
Prestige Royalty
01.2025 - Current
Property Manager
SD Dream Properties
12.2022 - 01.2025
Parts Manager
West Coast Specialties
01.2022 - 09.2022
Car Salesperson
Boss Auto Group
03.2021 - 10.2021
General Contractor Apprentice
Private Contracting
02.2021 - 12.2021
Customer Service Associate Cashier
In N Out Burger
11.2018 - 02.2021
Bachelor’s - Business Management
CSU San Marcos
Associate’s - Business
San Diego Miramar College
MBA - Business Management
National University