Matthew Bryant

Ensure excellence in the standards and practices of Wild Blue
Describe and guide guests confidently on all elements of the food and beverage menus
Actively participate in the cycle of service to promote, educate, and offer wine to guests
Strong food & beverage knowledge and the desire to continuously learn
Passion for creating unique guest experiences
Maintain an in-depth knowledge of food, its components and preparation.

Engaged guests with conversation, building loyalty and encouraging a loyal customer-base.

I was granted high responsibility with the card machine and handling cash.

I also worked on the floor. This entailed looking after people who had booked, taking orders and ensuring that customers were satisfied.

Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.

Cleaned, organized, and replenished supplies to maintain bar appearance.

I worked in the hospitality area of the stadium.

I worked behind the bar and also delivered food to guests.

I Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests.

This has also enhanced my timekeeping skills as I had to balance this job with university.

Able to communicate ideas clearly and effectively within a teamworking environment.

Experience in customer service.

I was also responsible to ensure that certain departments were well maintained.