Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Matthew Brun

ROSAMOND

Summary

Dynamic Floor Supervisor at Vans with a proven track record in enhancing customer satisfaction and driving sales through effective merchandising strategies. Skilled in team leadership and staff coaching, I excel in optimizing store operations and fostering a positive work environment, ensuring high-quality service and employee development.

Overview

9
9
years of professional experience

Work History

Floor Supervisor

Vans
01.2025 - Current
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
  • Ensured store cleanliness and safety with consistent inspections and proactive maintenance tasks.
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

Stock Supervisor

Vans
09.2018 - 06.2023
  • Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Optimized storage space utilization, redesigning backroom layout to accommodate increasing product lines.
  • Streamlined backroom operations for increased efficiency by implementing effective organizational systems.
  • Coordinated with transportation partners to ensure timely delivery of shipments.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Handled day-to-day shipping and receiving.

Team Lead

Rita's Italian Ice
09.2016 - 11.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence and adherence to company values at all times.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Coached team members in techniques necessary to complete job tasks.

Education

High School Diploma -

Santa Teresa
San Jose, CA
05-2017

Skills

  • Stock replenishment
  • Stock control
  • Shipping coordination
  • Shipment processing
  • Stockroom oversight
  • Customer satisfaction
  • Team leadership
  • Customer relations
  • Staff coaching
  • Operations management
  • Stock management
  • Employee workflow management

Interests

  • Enjoy participating in hiking and biking for overall physical and mental well-being
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Outdoor Recreation
  • Music

Timeline

Floor Supervisor

Vans
01.2025 - Current

Stock Supervisor

Vans
09.2018 - 06.2023

Team Lead

Rita's Italian Ice
09.2016 - 11.2018

High School Diploma -

Santa Teresa
Matthew Brun