Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Brooks

Summary

Matthew is a results-driven professional with extensive experience at Orkin Canada, Certified in integrated pest management. Trained and Licensed in pesticide application, documentation, safety standards and compliance. Dedicated to maintaining high standards and resolving issues promptly.


Matthew demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

6
6
years of professional experience

Work History

Pest Control Technician

Orkin Canada
11.2023 - Current
  • Inspected commercial and residential buildings and structures for pest issues.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Successfully conducted integrated pest management practices in residential, commercial and industrial settings.

Maintenance Manager (Seasonal Establishment)

Green Gables Bungalow Court, Anne Shirley Motel & Cottages
05.2023 - 10.2023


  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Scheduled regular inspections of equipment and facilities to manage wear and tear.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Trained maintenance team members to apply proper techniques and comply with safety protocols.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Worked along side maintenance staff in completing renovation, repair, service, and landscaping as needed.

Alarm System Technician

ADT Security Services Canada
03.2019 - 05.2023
  • Installed, tested and serviced alarms, and camera systems as well as any associated systems for commercial and residential customers.
  • Responded to maintenance calls and troubleshot devices.
  • Advised customers on system upgrade opportunities, presenting cost and benefit documentation on prospective enhancements.
  • Demonstrated features and functionality of alarm systems to customers.
  • Read and understood product manuals and blueprints.
  • Performed annual inspections on security alarm and camera systems.
  • Integrated equipment installations with on-site network infrastructure, incorporating existing existing systems as needed.
  • Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.

Education

Pest Control Related Certifications -

PEI Department of Environment
Charlottetown, PE

Alarm & Camera System Certifications (several) -

TCSS, Honeywell, DSC, Qolsys

High School Diploma -

East Northumberland Secondary School
Brighton, ON

Skills

  • Dedicated and driven
  • Valid PEI driver's license
  • Clean driving record
  • Pesticide application
  • Chemicals handling
  • Reports and documentation
  • Alarm system maintenance
  • General Carpentry
  • General Plumbing
  • General Electrical
  • System troubleshooting

Timeline

Pest Control Technician

Orkin Canada
11.2023 - Current

Maintenance Manager (Seasonal Establishment)

Green Gables Bungalow Court, Anne Shirley Motel & Cottages
05.2023 - 10.2023

Alarm System Technician

ADT Security Services Canada
03.2019 - 05.2023

Pest Control Related Certifications -

PEI Department of Environment

Alarm & Camera System Certifications (several) -

TCSS, Honeywell, DSC, Qolsys

High School Diploma -

East Northumberland Secondary School

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Matthew Brooks