Shann Chiu

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.

Develops and delivers customized marketing materials, including client-specific packages, presentations,
and proposals
Provides comprehensive administrative support, including correspondence management, legal document
preparation and maintenance, and property listing management
Coordinates deal processing with agents and Accounting Department

Produced client-specific deliverables (market surveys, tour itineraries, executive summaries, etc.)
Conducted market research on newly available property, transaction, and tenant information
Performed data collection using Salesforce and ZoomInfo to update client and market records
Developed and optimized a new formatting standard for client deliverables, translating into a
streamlined workflow and client retention
Contributed to significant revenue growth during tenure, resulting in the company's most successful year
to date

Consolidated weekly brokerage metrics, quarterly reports, and streamlined all business development
projects and procedures
Activated new clients and fulfilled mail distribution through DMS Epic
Trusted with the daily banking of all corporate accounts
Negotiated office supplier contracts and reduced office expenditure while maintaining effective use of
resources