Matthew Bone
San Mateo
Summary
Dynamic barista with expertise from Starbucks Coffee, recognized for enhancing customer loyalty through exceptional communication and personalized beverage creation. Consistently delivered high-quality drinks, contributing to improved sales and customer satisfaction. Committed to performance improvement and maintaining safe food handling practices.
Overview
2
2
years of professional experience
Work History
Barista
Starbuck Coffee
09.2023 - Current
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained inventory, ensured product availability.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Associate of Science - Kinesiology/Exercise Science
College of San Mateo
San Mateo, CA12-2026
Skills
- Coffee expertise
- Display case merchandising
- Opening and closing duties
- Safe food handling practices
- Professional demeanor
- Performance improvement
Timeline
Barista
Starbuck Coffee
09.2023 - Current
Associate of Science - Kinesiology/Exercise Science
College of San Mateo
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