Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Hobbies and Interests
Languages
Certification
Timeline
BusinessDevelopmentManager
Matthew Bergeron

Matthew Bergeron

Calgary,AB

Summary

Proactive Department Manager with excellent time management skills to multi-task while working within deadlines and time constraints. Offering 3 years of hands-on experience in retail operations. Proficient in inventory management, merchandising, and driving my team to success. Committed to driving sales goals and ensuring smooth functioning of my department and the store.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Sportchek
05.2021 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Built relationships with customers to encourage repeat business.

Store Advisor Lead - Atmosphere

Sportchek
10.2022 - 05.2023
  • Worked with management to guide my team to success by assisting with training, taking on more of a leadership role within the store, and guiding staff to creating great customer loyalty
  • Created in depth plans to guide myself and my team to success in visual, pricing, and customer experience.
  • Includes all the other responsibilities from my previous role in the company.

Store Advisor Lead - Hardgoods

Sportchek
05.2023 - 12.2023
  • Includes all the other responsibilities from my previous role in the company, however I was assisting in running a much larger department, which came with more responsibilities.
  • Store Keyholder

Department Sales Manager - Hardgoods

Sportchek
12.2023 - Current
  • Enhanced department sales performance by implementing effective sales strategies and building a strong team of sales associates.
  • Oversaw daily operations of the department to ensure efficient use of resources, timely completion of tasks, and adherence to company policies.
  • Managed the sales floor and the service shop in which we dealt with customer equipment that needed to be worked on.
  • Handled cashouts at the end of the night, and preparing cash in the morning before the store opened.
  • In charge of opening and closing the store.
  • Store Keyholder

Education

Student -

Bishop Grandin Highschool
Calgary, AB
06.2022

Skills

  • Manage and Lead Teams to Success
  • Excellent customer service skills
  • Efficient Time Management
  • Cash Handling
  • Interested in learning
  • Highly adaptable
  • Welding
  • Auto and Bike Servicing

Volunteer Experience

  • Assisted with special events and programs, including the Jumpstart Calgary Skating Event.
  • Assisted in helping kids tie their skates, handing out gloves and hockey sticks. Assisted with handing out drinks and snacks to the people participating.
  • Volunteered while I was a student with school events.

References

Available upon request

Hobbies and Interests

  • Downhill Mountain Biking
  • Snowboarding and Skiing
  • Fishing
  • Camping/Backpacking
  • Travelling

Languages

English

Certification

First Aid and CPR

Timeline

Department Sales Manager - Hardgoods

Sportchek
12.2023 - Current

Store Advisor Lead - Hardgoods

Sportchek
05.2023 - 12.2023

Store Advisor Lead - Atmosphere

Sportchek
10.2022 - 05.2023

Sales Associate

Sportchek
05.2021 - 10.2022

Student -

Bishop Grandin Highschool

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Matthew Bergeron