Matthew Berg

• Optimized HVAC system efficiency through regular inspection, cleaning, and servicing of air ducts.
• Enhanced indoor air quality by executing thorough duct cleaning and maintenance procedures.
• Promoted a safer work environment by implementing best practices for handling hazardous materials during duct cleaning projects.
• installed ducting, removed ducting
• inspected ducting for damage, repaired ducting
• learned some fabrication in the fab shop

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.

Spotlessly cleaner surfaces by dusting, sweeping, vacuuming and mopping multiple types of surfaces i.e.: Hardwood, Laminate, Ceramic, vinyl, glass and wood. Delivered quality customer service to address urgent needs and cleaning requests.