Matthew Bentrovato
Toronto,ON
Summary
I am a young dedicated, and disciplined professional who balances full time academics with experiences in high volume retail environments. This background continues to demonstrate my strong customer service skills, as well as my ability to solve conflicts and communicate in a calm and professional manner. With that, I am committed to my continuous growth through university studies while maintaining and constantly improving physical fitness to a high standard, providing the discipline, resilience and dedication required for a successful career in public service.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Sales Associate
Popeyes Supplements
08.2024 - Current
- Assist customers in product selection, enhancing overall shopping experience.
- Maintain accurate inventory records, ensuring timely restocking of merchandise.
- Execute daily sales transactions efficiently and accurately using POS systems.
- Collaborate with team members to achieve monthly sales targets and improve service quality.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
- Trained new associates on customer service protocols and store operations.
Instructor
True North Climbing
10.2022 - 06.2024
- Ensure all gyms procedures are maintained.
- Tasked with handling classes of kids varying from ages 8 - 18.
- Taught and showed various advanced in depth techniques to students.
- Conducted performance evaluations, providing constructive feedback to improve instruction quality.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Landscaper
Diva Landscaping
03.2020 - 06.2023
- Communicate and work with crew to and from sites.
- Ensure that all the tools and equipment are in good working conditions.
- Considerable experience in the care of annuals, perennials, shrubs such as fertilizing, pruning, soil amendments and implementing an Integrated pest Management Program.
- Operated landscape maintenance equipment to ensure efficient project completion.
Education
High School Diploma -
Chaminade College School
Toronto, ON06-2024
Bachelor of Arts - Computer Science With Honors (Current)
York University
Toronto04-2028
Skills
- Experienced in managing multiple responsibilities
- Creative problem solving
- Effective time prioritization
- High energy and adaptability
- Technical Proficiency
- Computer literate
- Strong Math skills
- Maintain strength and cardio through training providing discipline and commitment
- 3 years of structured training, showing goal setting and resilience
Timeline
Sales Associate
Popeyes Supplements
08.2024 - Current
Instructor
True North Climbing
10.2022 - 06.2024
Landscaper
Diva Landscaping
03.2020 - 06.2023
High School Diploma -
Chaminade College School
Bachelor of Arts - Computer Science With Honors (Current)
York University
Certification
- First Aid & CPR/AED Level C Certified - Canadian Red Cross