Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Bentrovato

Toronto,ON

Summary

I am a young dedicated, and disciplined professional with multiple experiences in high volume retail locations. This has demonstrated my strong customer service skills, as well as my ability to solve conflicts and communicate in a calm and professional manner. This has proven that I am able to remain calm under pressure, and adapt to swiftly changing situations. With that, I am committed to my continuous growth through university studies with maintenance and constantly improving physical fitness, providing the discipline, resilience and dedication required for a successful career in the Toronto Police Service.

Overview

6
6
years of professional experience

Work History

Sales Associate

Popeyes Supplements
08.2024 - Current
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Maintained accurate inventory records, ensuring timely restocking of merchandise.
  • Executed daily sales transactions efficiently and accurately using POS systems.
  • Collaborated with team members to achieve monthly sales targets and improve service quality.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Trained new associates on customer service protocols and store operations.

Instructor

True North Climbing
10.2022 - 06.2024
  • Ensure all gyms procedures are maintained.
  • Tasked with handling classes of kids varying from ages 8 - 18.
  • Taught and showed various advanced in depth techniques to students.
  • Conducted performance evaluations, providing constructive feedback to improve instruction quality.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Increased student motivation by developing engaging lesson plans that catered to various learning styles.

Landscaper

Diva Landscaping
03.2020 - 06.2023
  • Communicate and work with crew to and from sites.
  • Ensure that all the tools and equipment are in good working conditions.
  • Considerable experience in the care of annuals, perennials, shrubs such as fertilizing, pruning, soil amendments and implementing an Integrated pest Management Program.
  • Operated landscape maintenance equipment to ensure efficient project completion.

Education

High School Diploma -

Chaminade College School
Toronto, ON
06-2024

Bachelor of Arts - Computer Science With Honors (Current)

York University
Toronto
04-2028

Skills

  • Experienced in managing multiple responsibilities
  • Creative problem solving
  • Effective time prioritization
  • High energy and adaptability
  • Technical Proficiency
  • Computer literate
  • Strong Math skills
  • Maintain strength and cardio through training providing discipline and commitment
  • 3 years of structured training, showing goal setting and resilience

Timeline

Sales Associate

Popeyes Supplements
08.2024 - Current

Instructor

True North Climbing
10.2022 - 06.2024

Landscaper

Diva Landscaping
03.2020 - 06.2023

High School Diploma -

Chaminade College School

Bachelor of Arts - Computer Science With Honors (Current)

York University

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Matthew Bentrovato