Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Matthew Barragan

Moreno Valley

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Seasonal Support Driver

UPS
12.2024 - 01.2025
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Followed all relevant traffic laws and safety regulations.
  • Obtained signatures from customers upon delivery of goods.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.

Amazon Warehouse Associate

Amazon
09.2024 - 11.2024
  • Worked safely around moving machinery.
  • Consistently lifted materials weighing as much as 60 pounds.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Loaded, unloaded, and moved material to and from storage and production areas.

Warehouse Worker

Target
08.2023 - 06.2024
  • Supply Ordering
  • Order Preparation
  • Loading and unloading
  • Safety Protocols
  • Forklift Operations
  • Packaged items carefully using protective materials like bubble wrap or foam sheets
  • Organized warehouse space for efficient storage of products
  • Transported goods to designated areas within the warehouse facility
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts
  • Reported any damages or malfunctions of equipment immediately to supervisor and manager
  • Complied with safety regulations at all times while operating heavy machinery like forklifts
  • Ensured safety procedures were followed when operating forklifts
  • Collaborated with team members on various tasks related to storage and transport operations
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment
  • Performed daily maintenance checks on forklifts to ensure optimal performance

Take-Out Server

BJ's Restaurant & Brewhouse
05.2023 - 07.2023
  • Cleaned work areas throughout shift including sweeping floors, washing dishes and sanitizing surfaces
  • Checked identification for alcohol purchases prior to completing transaction
  • Verified accuracy of order upon pick up or delivery
  • Received payment for take-out orders and processed credit card transactions correctly
  • Assisted other servers in setting up catering trays for large parties or events
  • Performed cashier duties such as taking payments, counting money, and making change
  • Called customers when their orders were ready for pickup or delivery
  • Inspected food presentation prior to bagging to ensure it met quality standards

Busser

BJ's Restaurant & Brewhouse
08.2022 - 03.2023
  • Maintained a friendly attitude towards customers at all times
  • Performed daily side work, such as polishing silverware, folding napkins, and restocking condiments
  • Organized storage areas for clean dishes and stocked linens
  • Provided quick and efficient clearing of tables between courses
  • Communicated effectively with kitchen staff regarding orders placed by customers
  • Delivered food orders to tables in a timely manner according to company standards

Education

High School Diploma -

Arroyo High School
El Monte, CA
06.2021

Skills

  • Heavy Equipment Operation
  • Order Fulfillment
  • Shipment Palletization
  • Inventory Tracking
  • Material Handling
  • Load monitoring
  • Heavy lifting
  • Equipment operation
  • English fluency
  • Daily logging
  • Complaint resolution
  • Problem-solving
  • Team collaboration

Certification

Got certified to operate a forklift at the target distribution center

Accomplishments

  • Achieved a bronze medal in the SCSBOA state championships for marching band
  • Helped decorate the Rose Parade floats back in high school

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Seasonal Support Driver

UPS
12.2024 - 01.2025

Amazon Warehouse Associate

Amazon
09.2024 - 11.2024

Warehouse Worker

Target
08.2023 - 06.2024

Take-Out Server

BJ's Restaurant & Brewhouse
05.2023 - 07.2023

Busser

BJ's Restaurant & Brewhouse
08.2022 - 03.2023

High School Diploma -

Arroyo High School

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Matthew Barragan