Matthew Barone
Hamilton,Canada
Summary
Organized and dedicated Administrative Assistant with a track record of providing excellent customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Rona
04.2021 - Current
- Primarily a customer service and experience role
- Responsible for maintaining the department, interacting with customers and ensuring they had the best shopping experience possible
- Furthermore, we were responsible for gaining important customer feedback through our customer surveys
- Responsible for inputting customer sales orders and deliveries into our sales system and ensuring customers receive their product is sent as per the customers timeline.
Student Business Analyst
Hamilton Cardinals Baseball
04.2022 - 05.2022
- Working with a team of other Business Analyst students, our primary task was to map the processes and requirements for the Treasurer role at Hamilton Cardinals Baseball Association
- This placement involved interviewing stakeholders, keeping in contact with stakeholders, process mapping and finally presenting our final documented processes and recommendations to stakeholders
Education
Business Analysis Graduate Certificate -
Mohawk College
10.2022
Honors Bachelors of Arts -
McMaster University
04.2021
Skills
- Collaborative team player
- Customer service and Experience
- Detail oriented
- Creative problem solver
- Strong Communication Skills
- Task prioritization
- Customer and client relations
- Multitasking and prioritization
- Computer skills
Timeline
Student Business Analyst
Hamilton Cardinals Baseball
04.2022 - 05.2022
Sales Associate
Rona
04.2021 - Current
Honors Bachelors of Arts -
McMaster University
Business Analysis Graduate Certificate -
Mohawk College
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