Matthew Arceo
Edmonton
Summary
As a seasoned business owner, I excelled in fostering robust customer relationships and enhancing satisfaction through innovative strategies, demonstrating expertise in customer service and strategic decision-making. My tenure at self-employed saw a significant improvement in operational efficiencies, showcasing my ability to merge hard skills in inventory management with soft skills in customer relations.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Business Owner
Self Employed
09.2020 - 12.2024
- Established strong customer relationships through excellent communication and attentive service
- Implemented efficient systems for inventory management, order processing, and shipping logistics
- Increased client satisfaction by implementing innovative business strategies and streamlining processes
Marketing Associate
Toyota Autoparts Philippines
08.2020 - 03.2021
- Boosted brand visibility by developing and executing targeted marketing campaigns.
- Enhanced social media presence with creative content and effective targeting.
- Coordinated successful trade shows and events, increasing brand exposure and generating new business leads.
- Supported the design process of various promotional materials including brochures, flyers, banners, and advertisements.
Marketing Intern
Royalsouth Marketing Corporation
03.2020 - 06.2020
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
Education
Bachelor Of Administration - Marketing Management
De La Salle Lipa
06.2020
Skills
- Customer Service
- Strategic Decision Making
- Customer Relations
- Attention to detail
- Entrepreneurial personality
- Relationship building
- Driven and determined
LANGUAGE
English
Timeline
Business Owner
Self Employed
09.2020 - 12.2024
Marketing Associate
Toyota Autoparts Philippines
08.2020 - 03.2021
Marketing Intern
Royalsouth Marketing Corporation
03.2020 - 06.2020
Bachelor Of Administration - Marketing Management
De La Salle Lipa
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