MATTESON QUASIE
AJAX,ONTARIO
Summary
To use my skills in the best possible way for achieving the institutional goals. Adept at managing budgets, payroll, invoicing and general accounting functions. Instrumental in keeping business operations fully compliant and working within budgetary guidelines.
Overview
11
11
years of professional experience
Work History
Micro Finance Officer
Amenfiman Rural Bank
11.2018 - 07.2023
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
Marketing Officer
Amenfiman Rural Bank
09.2017 - 08.2018
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
customer service representative
Amenfiman Rural Bank
06.2016 - 08.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Cashier
Smart Warehouse
01.2013 - 05.2013
- Received payments from customers
- Built relationships with customers to encourage repeat business.
Sales Executive
Daily Food Limited
06.2012 - 12.2012
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Arranged carts and directed customers
- Receive payments
Education
Bachelor of Business Administration -
University of Professional Studies, Accra
Accra, Ghana08.2017
Business Studies -
Asankragwa Senior High School
Asankrangwa, Ghana06.2012
Skills
- Computer literacy
- Data Collation
- Refunds and Exchanges
- Guest Inquiries
- Stocking and Replenishing
- Sales Strategy Development
- Customer Assistance
- Providing Feedback
- Payment Processing
- Customers Safety
Accomplishments
- Participant: Workshop on how to gain a healthy loan portfolio (AMERB CREDIT
- ACADEMY) August, 2018 to September, 2018 Participant: Workshop for students on adding value to yourself beyond classroom (THE PROFESSIONAL MASTER CLASS), 31st March, 2017 Participant: Workshop for students on thinking to win (THE PROFESSIONAL MASTER
- CLASS), 30th March, 2017 Participant: Workshop for students on how to start your business (THE
- PROFESSIONAL MASTER CLASS), 29th March, 2017 Participant: Workshop for students on positioning yourself for the competitive financial industry (THE PROFESSIONAL MASTER CLASS), 28th March, 2017 Participant: Workshop for students on Personal grooming and etiquette (THE
- PROFESSIONAL MASTER CLASS), 27th March, 2017
Timeline
Micro Finance Officer
Amenfiman Rural Bank
11.2018 - 07.2023
Marketing Officer
Amenfiman Rural Bank
09.2017 - 08.2018
customer service representative
Amenfiman Rural Bank
06.2016 - 08.2016
Cashier
Smart Warehouse
01.2013 - 05.2013
Sales Executive
Daily Food Limited
06.2012 - 12.2012
Bachelor of Business Administration -
University of Professional Studies, Accra
Business Studies -
Asankragwa Senior High School
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