Matteo Sinder

• Managed daily operations of bar, ensuring smooth service flow.
• Trained staff on cocktail preparation and customer service standards.
• Oversaw inventory management, including ordering and stock rotation.
• Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.

Advanced from Bartender to multiple leadership roles overseeing full front-of-house operations.

• Managed beverage cost controls, weekly inventory, ordering, invoicing, waste tracking, and

vendor relationships.

• Designed and implemented new local beer additions for the bar menu, increasing guest engagement and sales.
• Trained and supervised bar staff to maintain consistency, quality, and adherence to company

standards.

• Composed weekly communications and performance recaps for the bar team.

• Provided exceptional customer service to enhance dining experiences.
• Collaborated with kitchen staff to ensure timely food delivery.
• Assisted in inventory management, tracking supplies for efficient operations.
• Addressed customer inquiries and resolved issues promptly and professionally.

• Engaged with customers to provide excellent service and build rapport.
• Trained new bartenders on recipes, equipment, and customer service standards.
• Handled cash transactions accurately during busy service periods.
• Balanced multiple orders simultaneously while maintaining a personable and professional guest

experience.