Matteo Lefebvre
Richmond,ON
Summary
I am a motivated and versatile worker with hands-on experience in carpentry, sales, and painting. I adapt quickly and efficiently to various work environments, with a strong focus on customer service, attention to detail, and teamwork. I have a dependable work ethic, clear communication, and a positive attitude—ready to bring energy and reliability to any role on the golf course, whether in the clubhouse, customer service, or groundskeeping. I have a blend of technical skill, customer service experience, and a strong work ethic that makes me a great fit for a golf course setting. Furthermore, from my time in carpentry and painting, I've developed a keen eye for detail and a solid understanding of outdoor work and maintenance. As a tech sales associate, I learned how to work with customers, stay organized under pressure, and keep things running smoothly. I'm adaptable, a quick learner, and ready to contribute wherever needed—whether that's maintaining the course, supporting operations, or ensuring members have a great experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Painter Technician
Carleton University
01.2022 - 10.2024
- Streamlined workflow by maintaining organized tools, equipment, and supplies at all times.
- Delivered high-quality results by mastering various painting techniques such as brushing, rolling, and cutting.
- Enhanced project efficiency by properly preparing surfaces and applying paint in a timely manner.
- Improved client satisfaction by addressing concerns and providing recommendations for color schemes, finishes, and techniques.
- Ensured safety compliance by utilizing appropriate protective gear while working with hazardous materials.
- Increased customer referrals through consistent professionalism and attention to detail in every job.
- Developed lasting relationships with clients through exceptional customer service skills.
- Collaborated with fellow technicians to complete large-scale projects within tight deadlines.
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Continuously updated knowledge on new products, techniques, trends in the field of painting technology for better results.
- Maintained a clean work environment by covering furniture, floors, and other items with drop cloths to prevent damage from paint splatters.
Sales Associate
Staples
01.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges. (Up to 30 transactions per hour)
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about tech, accessories, and merchandise care.
- Monitored customers for signs of security concerns and escalated issues to management.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Coordinated with stock team to expedite restocking of high-demand items.
- Monitored sales trends to advise on restocking, ensuring popular items were always available.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Carpenter Apprentice
Caivan
02.2020 - 10.2020
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Collaborated with experienced carpenters to improve skillset through hands-on training and mentorship opportunities.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Assisted with movement of materials and equipment to job sites.
- Demonstrated adaptability by working on a diverse range of projects including residential remodels, commercial fit-outs, and new construction.
- Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
- Strengthened communication skills through daily interaction with clients, architects, suppliers, subcontractors, and other team members on various projects.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of another carpenter.
- Aided in the maintenance of power tools and equipment to ensure optimal performance and longevity on job sites.
- Cut materials according to specifications in preparation for installation.
- Built flooring, window frames and countertops according to custom carpentry project specifications.
- Worked with master carpenters to install decks for both residential and commercial customers.
Education
Bachelor of Science - Environmental And Forensic Science
Nipissing University
North Bay, None04-2029
Skills
- Efficient multitasking
- Adaptable to change
- Client relationship building
- Chainsaw work
- Carpentry
- Cold Calling
- Excellent communication
- Computer skills
- Landscaping
- Problem resolution
- Sales techniques
- Experience driving different vehicles (Stock picker, Motorcycle etc)
Accomplishments
- Recipient of MVP award (Volleyball), 2020 - 2024
- Recipient of Coach's award (Volleyball), 2022 - 2024
- Capitan of volleyball team 2020 - 2024
- Left side hitter for St. Michael Mustangs, 2019 - 2024
- Midfielder (Soccer) for St. Michael Mustangs 2020 - 2024
- Soccer LGSSAA Champions 2022 - 2024
- Point Guard (Basketball) for St. Michael Mustangs 2020 - 2024
- Basketball LGSSAA Champions 2023 - 2024
- MMA Fighter for ARES MMA (North Bay) Record: 2 Wins, 0 Losses
- Entered Numerous Golf Tournaments (Top 25 Finish out of 100)
- Top 10 tech sales associate in district (Out of 150)
- Top 50 Finish at Total Archery Challenge (Vermont and Pennsylvania) out of 3000 people
- Avid Hunter
Languages
English
Native or Bilingual
French
Full Professional
Certification
Delf Bilingual Certification
Timeline
Painter Technician
Carleton University
01.2022 - 10.2024
Sales Associate
Staples
01.2021 - 09.2022
Carpenter Apprentice
Caivan
02.2020 - 10.2020
Bachelor of Science - Environmental And Forensic Science
Nipissing University
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