Matteo La Via
Ottawa,ON
Summary
Dynamic professional with a proven track record in manual and Selenium automated testing from Advanced Health Services, showcasing exceptional adaptability and teamwork. Excelled in enhancing workplace efficiency and customer satisfaction at Lowes Home Improvement Stores, leveraging bilingual capabilities to foster inclusive communication. Demonstrated expertise in performance testing and a collaborative approach to problem-solving.
Overview
4
4
years of professional experience
Work History
Mask Fit Tester
Advanced Health Services
08.2022 - Current
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Tested candidates for proper N95 mask fit, following a specific protocol, improving my workplace consistency and efficiency.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
Custodian
CSC MonAvenir
05.2023 - 09.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
Restaurant Waiter
The Mexican House
05.2022 - 09.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served as a host and waiter, managing guest seating, taking orders, and ensuring a smooth dining experience. As the sole native English speaker amidst a team with limited English proficiency, I adapted by learning basic Spanish and fostering effective non-verbal communication and collaboration.
Sales Associate
Lowes Home Improvement Stores
03.2021 - 09.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
ESC Nouvelle Alliance
Barrie, ON06-2022
BBA - Business Management
University of Ottawa
Ottawa, None12-2026
Skills
- Manual testing
- Selenium automated testing
- Jira issue tracking
- Performance testing
- Teamwork and collaboration
- Multitasking Abilities
- Adaptability and flexibility
- Bilingual in french and english
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Custodian
CSC MonAvenir
05.2023 - 09.2024
Mask Fit Tester
Advanced Health Services
08.2022 - Current
Restaurant Waiter
The Mexican House
05.2022 - 09.2022
Sales Associate
Lowes Home Improvement Stores
03.2021 - 09.2021
High School Diploma -
ESC Nouvelle Alliance
BBA - Business Management
University of Ottawa
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