Mattanalai Wattanporn
Toronto,Ontario
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant and Nanny
Brain and joy Bangkok,Thailand
08.2016 - 12.2016
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Assisted with light housekeeping duties as well as running errands.
Guest Room Attendant
Ascott Hotel Bangkok, Thailand
01.2017 - 01.2018
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Maintained linen cart so that it was neat and organized.
- Inspected rooms to confirm adherence to department standards.
Front Desk Receptionist
Ascott hotel Bangkok,Thailand
01.2018 - 01.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Restaurant Team Member
MUM AROI Thailand
01.2019 - 01.2020
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Greeted customers at drive-thru and took food orders.
- Prepared food orders, cooking on grill and operating fry station.
Food Runner
Canadain Thai North York, ON Canada
01.2020 - 01.2021
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Cleared tables immediately after guests left in preparation for next party.
Hostess
Best Istanbul kebub North York, ON Canada
01.2022 - 08.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Architecture, History of Art
RANGSIT UNIVERSITY
Thailand 2016
No Degree - Mathematics And Science
WACHIRATHUMSATIT SCHOOL
Thailand 2012
Skills
- Customer Needs Assessments
- Guest Satisfaction
- Restaurant Operation
- Conscientious and Detail-Oriented
- Supply Room Organization
- Cleaning and Sanitizing
Timeline
Hostess
Best Istanbul kebub North York, ON Canada
01.2022 - 08.2022
Food Runner
Canadain Thai North York, ON Canada
01.2020 - 01.2021
Restaurant Team Member
MUM AROI Thailand
01.2019 - 01.2020
Front Desk Receptionist
Ascott hotel Bangkok,Thailand
01.2018 - 01.2019
Guest Room Attendant
Ascott Hotel Bangkok, Thailand
01.2017 - 01.2018
Teacher's Assistant and Nanny
Brain and joy Bangkok,Thailand
08.2016 - 12.2016
Bachelor of Arts - Architecture, History of Art
RANGSIT UNIVERSITY
No Degree - Mathematics And Science
WACHIRATHUMSATIT SCHOOL
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