Matt Trischuk
Hamilton,ON
Summary
Always energetic at tasks at hand, creative mind, perfectionist, adaptable to all needs, quick learner, organized and works well with others.
Overview
6
6
years of professional experience
Work History
Custom Furniture Designer and Builder
Vintage Woodworking
06.2014 - 03.2020
- Analyzed user feedback and implemented changes to product design.
- Expanded company''s portfolio by designing and developing a successful line of outdoor furniture, catering to a new market segment.
- Collaborated with multidisciplinary teams to develop high-quality, marketable products for various clients.
- Ensured client satisfaction with detailed presentations of proposed designs, including 3D renderings and technical specifications.
- Optimized workspace efficiency through the strategic layout of equipment, storage areas, and workstations in design studios.
- Increased customer satisfaction by offering consultations and providing custom furniture solutions tailored to individual needs.
- Consulted with customers to identify furniture needs.
Store Manager/Warehouse Manager
Cooper's Flooring
05.2017 - 02.2020
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Interacted well with customers to build connections and nurture relationships.
- Supervised guests at front counter, answering questions regarding products.
- Assessed local market trends to make informed decisions regarding product assortment adjustments or pricing changes based on consumer demand patterns.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma -
Evan Hardy Collegiate
Saskatoon, SKSkills
- Usability Testing
- Analytical Thinking
- Reporting capabilities
- Organizational Skills
- Adaptability and Flexibility
- Product Testing
- Multitasking Abilities
- Marketing
- Product Management
- Problem-solving abilities
- Mockups and prototypes
- Design thinking
Languages
English
Full Professional
Woodworking
Attention to detail and design as well as problem solving. Very satisfying to turn a pile of boards into something usable to solve a customer's problem or wants.
Timeline
Store Manager/Warehouse Manager
Cooper's Flooring
05.2017 - 02.2020
Custom Furniture Designer and Builder
Vintage Woodworking
06.2014 - 03.2020
High School Diploma -
Evan Hardy Collegiate