Matt Risi
Los Angeles,CA
Summary
Results-driven leader with expertise in sales operations, digital sales and marketing, client relations, account management, and team building. Strategically leads short- and long-term goals by effectively communicating with clients to identify needs, present solutions, and drive 7-figure growth. Proven ability to build customer relationships that enhance satisfaction and secure new opportunities. Skilled at aligning organizational strategy and objectives with sales strategies to maximize operational impact while minimizing resource expenditures.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Founder & Digital Sales & Operations Manager
Mr. Windows & Rb Pools
05.2021 - Current
- Established and spearheaded all business operations and strategic planning for the window cleaning company, & pool cleaning, including managing sales operations, digital marketing and media sales, customer service, and account management
- Championed business development and digital marketing, implementing robust search engine optimization (SEO) tactics to support lead generation and customer prospecting, increasing incoming calls by 85% and 90%
- Leveraged exceptional communication skills to build relationships with current and prospective customers to generate $1 million in revenue annually across target markets
- Generated $1 million in the first year of business through strategic media marketing sales & seo optimization
- Fostered a high-performing, service-driven environment by hiring, onboarding, and training a team of 10 to serve 50 customers monthly and resolve incoming inquiries to maximize customer satisfaction
- Conducted target market research to scope out industry competition and identify advantageous trends.
Sales Professional
Peloton
09.2017 - 05.2021
- Pioneered sales processes and new business development to generate up to $1.2M in revenue annually by promoting and selling luxury products in alignment with client needs
- Instrumental in maximizing leads, conversions, and client referrals by delivering excellent customer service, product knowledge, and merchandise presentation
- Achieved recognition as the top salesperson in the region and produced the regional record with the most bikes sold in one month, generating over $190K
- Utilized Salesforce to record and maintain client information and preferences to drive business growth; conducted phone and email outreach to clients to communicate updates and events
- Provided cross-functional leadership to # new hires as a coach and lead trainer, ensuring team members have the knowledge and skills to sell to an affluent client base
Private Watch Consultant
Risi Watch Consulting
01.2010 - 02.2017
- Managed all sales operations and business development matters relating to VIP clients and professional athletes, providing expertise in Rolex, Breitling, Audemars Piguet, Vacheron Constantin and Hublot
- Deployed high attention to detail and analytical skills to conduct market research and source pieces for clients through watch forums, social media, eBay, Chrono 24, and live auctions
- Communicated with 200+ clients and facilitated $7M in client deals while developing strong relationships and identifying new areas of opportunity to enhance overall business development efforts
- Traveled throughout Europe, sourcing rare time pieces for specific clients through extensive research, landing in small boutique shops, watch shows & events
Education
Bachelor of Arts - Marketing And Sales
Los Angeles School of Music
Skills
- Sales Development
- Team Management
- Customer Retention
- Business Strategy
- Lead Generation
- Market Analysis
- Product Presentations
- Customer Acquisition
- Customer Prospecting
- Marketing Strategy
- Contract Negotiation
- Relationship Management
- Salesforce
- SAP
Certification
Digital media and marketing certificate
Timeline
Founder & Digital Sales & Operations Manager
Mr. Windows & Rb Pools
05.2021 - Current
Sales Professional
Peloton
09.2017 - 05.2021
Private Watch Consultant
Risi Watch Consulting
01.2010 - 02.2017
Bachelor of Arts - Marketing And Sales
Los Angeles School of Music
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