Matt Quarnstrom

-Successfully managed a demanding luxury retail environment, overseeing daily operations and ensuring exceptional customer experiences.

-Led the onboarding process for new hires, including training and development, to integrate them seamlessly into the team.

-Managed a team of over 15 employees, providing leadership, coaching and performance evaluations to ensure exceptional customer service and sales results.

-Developed and implemented effective merchandising strategies to optimize product presentation and drive sales.

-Utilized strong interpersonal skills to create and maintain strong relationships with clients and stylists, nurturing repeat business.

-Analyzed data and KPI’s to create daily/weekly/monthly sales goals and implemented operational improvements resulting in increased profitability and streamlined processes.

-Scheduling, payroll, and event planning.

-Managed daily retail operations, including sales, inventory management, buying, and customer service.

-Interviewed and onboarded new staff, including training in all aspects of company policies and standards.

-Executed creative merchandising techniques to showcase merchandise and create visually appealing vignettes and immersive window displays.

-Cultivated relationships with vendors and sellers to maintain uninterrupted flow of unique and sellable merchandise.

-Warehouse and operations management.

-Instrumental in opening two new locations.