MATT PELLETIER
Calgary,AB
Summary
Friendly, outgoing, and efficient professional with an eager and dependable nature looking for full-time employment that reflects my current skills in the Hospitality Industry.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender/Server
Centini
2023.02 - 2025.06
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Bartender/ Server
Double Zero Pizza
2023.01 - 2023.02
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Lead Bartender
Metropolitan Grill
2022.05 - 2022.12
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained secure cash drawers, resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights, and weekends.
- Managed team performance, including training, disciplining, and motivating employees.
Server/Bartender
Boston Pizza
2021.12 - 2022.06
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained secure cash drawers, resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights, and weekends.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server
The Eden
2021.06 - 2021.12
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Maintained secure cash drawers, resolving discrepancies in daily totals.
- Served high customer volumes during special events, nights, and weekends.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Seasonal
Server/Banquet Server
Petroleum Club
2021.07 - 2021.11
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
Restaurant Manager
Carlito's Pizzeria
2016.05 - 2021.06
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Met, greeted, and encouraged customer feedback and used feedback to implement positive changes within the restaurant.
- Maintained a safe working and guest environment to reduce the risk of injury and accidents.
- Prepared for and executed new menu implementations.
- Organized special events in-house, including receptions, promotions, and corporate luncheons.
Head Baker
Maligne Lake Cafe
2014.06 - 2015.10
- Developed unique recipes and confections to set the bakery apart from the competition.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Managed team performance, including training, disciplining, and motivating employees.
Manager
Tim Horton's
2013.09 - 2014.05
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Hired, trained and managed kitchen staff, including developing employees, issuing disciplinary action and conducting performance reviews.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Education
Cake Decorating & Sugar Craft
Lambert Academy of Sugar Craft
Calgary, AB08.2021
Skills
- Problem Solving
- Critical Thinking
- Calm and Pleasant Demeanor
- Reliable and Responsible
Certification
- ProServe, AGLC - 2019
- SafeCheck Advanced Food Safety Certification - 2021-06-28
Languages
English
Native or Bilingual
Timeline
Bartender/Server
Centini
2023.02 - 2025.06
Bartender/ Server
Double Zero Pizza
2023.01 - 2023.02
Lead Bartender
Metropolitan Grill
2022.05 - 2022.12
Server/Bartender
Boston Pizza
2021.12 - 2022.06
Server/Banquet Server
Petroleum Club
2021.07 - 2021.11
Server
The Eden
2021.06 - 2021.12
Restaurant Manager
Carlito's Pizzeria
2016.05 - 2021.06
Head Baker
Maligne Lake Cafe
2014.06 - 2015.10
Manager
Tim Horton's
2013.09 - 2014.05
Cake Decorating & Sugar Craft
Lambert Academy of Sugar Craft