Matt Malhi

As a Packaging Specialist, I was responsible for the efficient and precise packaging of paper, plastic, food service, and janitorial supplies, ensuring high standards of quality, safety, and compliance with industry regulations. Key responsibilities:

• Expertly packaged a wide range of products, including paper goods, plastic items, food service products, and janitorial supplies, ensuring each was safely and securely prepared for shipping.
• Assessed packaging materials (e.g., boxes, shrink wrap, plastic bags) and selected the most appropriate solutions based on product type, size, and fragility.
• Maintained strict adherence to safety regulations, quality control standards, and environmental guidelines, ensuring all packaging was compliant with legal and company-specific requirements.
• Operated and maintained various packaging machinery, including automated systems and hand tools, to efficiently package products for large-scale distribution.
• Accurately labeled products with necessary product details, barcodes, and regulatory information. Ensured all packaging records were properly documented for inventory and shipping accuracy.
• Inspected products for defects or damage before packaging, minimizing errors and ensuring the delivery of high-quality goods to customers.
• Worked closely with inventory management and logistics teams to ensure timely order fulfillment and inventory replenishment. Communicated regularly with team members to address production needs.
• Followed health, safety, and sanitation guidelines when handling food service and janitorial supplies, contributing to a clean and hazard-free work environment.

As a Food Service Packaging Specialist I was responsible for overseeing the packaging, labeling, and storage of food products in accordance with food safety standards and company guidelines. The role focuses on ensuring that packaging materials are handled correctly and that the final product is ready for distribution to customers in a timely, safe, and efficient manner.

Key Responsibilities:

• Managed the packaging process for a variety of food products, ensuring quality and consistency.
• Inspected packaging materials and products to ensure they meet safety and quality standards.
• Collaborated with production teams to ensure packaging processes align with production schedules and deadlines.
• Maintained accurate records of packaging inventory, usage, and waste.
• Implemented and enforced food safety regulations in packaging and labeling, including proper temperature control and hygienic practices.
• Designed and tested packaging solutions to improve product shelf life, ease of handling, and customer satisfaction.
• Worked with suppliers to source packaging materials that aligned with company sustainability goals and budget constraints.
• Ensured compliance with local, state, and federal regulations regarding food packaging.
• Trained and supervised packaging team members on best practices for handling food products and maintaining packaging standards.
• Monitored packaging lines to ensure proper speed and efficiency without compromising product quality.

As an Account manager, I was responsible for managing and expanding key client accounts, while also driving the sales of logistics brokerage services. I worked closely with clients to understand their logistics needs, negotiate pricing, and develop tailored transportation and supply chain solutions. My role required a strong understanding of logistics, market trends, and the ability to develop lasting relationships with clients and service providers to ensure efficient, cost-effective, and timely delivery of goods.

Key responsibilities

• Managed and maintained relationships with a portfolio of key accounts, ensuring high levels of customer satisfaction and retention.
• Served as the main point of contact for clients, addressing inquiries, resolving issues, and providing ongoing support.
• Monitored client performance metrics and KPIs to ensure service delivery exceeds expectations.
• Collaborated with internal teams (e.g., operations, customer service, and finance) to fulfill client needs effectively.
• Identified new business opportunities within existing accounts and seek out new clients in the logistics brokerage market.
• Developed and presented tailored logistics solutions to meet clients’ shipping, transportation, and supply chain needs.
• Negotiated contracts, rates, and terms with customers and ensured profitable transactions.
• Coordinated logistics and supply chain solutions, including the management of freight shipments, route optimization, and timely delivery.
• Built and maintained relationships with carriers, freight forwarders, and other third-party logistics providers to ensure reliable service.
• Analyzed data to identify opportunities for process improvements and cost reductions in the supply chain.