Matt Mac Donald

• Inspected completed work to verify quality standards and compliance with criteria.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Checked equipment to determine if maintenance was required.
• Reviewed project details to specify correct materials and equipment for job sites.
• Interacted with employees to demonstrate high standards and mitigate issues effectively.
• Established clear priorities and production quality standards.
• Scheduled job assignments for staff to monitor progress and performance.
• Verified completed projects met approved time, quality, and cost estimates.
• Addressed issues with employees and clients to manage healthy conflict resolutions.

• Maintained daily stone inventory control systems and optimized security protocols to protect valuable products.
• Complied with federal and state guidelines regarding product disclosure, trademarking and fineness issues to avoid any legal concerns.
• Coordinated with clients, suppliers and manufacturers to create custom, quality works of jewelry.
• Examined gems during processing to achieve accuracy of angles and positions of cuts or bores using magnifying glasses, loupes or shadowgraphs.
• Replaced, trued and sharpened blades, drills and plates.
• Secured stones in metal mountings using solder.
• Educated staff on inventory and sales techniques and supported associates in promoting products to customers.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proved successful working within tight deadlines and a fast-paced environment.

(Same as above).