Matt Latham
Clarenville,NL
Summary
Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.
Overview
7
7
years of professional experience
Work History
Electronic Sales & Service Representative
Mercer's Marine Equipment Ltd.
04.2021 - Current
- Troubleshooting and repairing electronic equipment to achieve proper functioning.
- Applied knowledge of electronics products to educate prospects and customers.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Handle customer inquiries courteously and professionally.
- Operated forklift and other warehouse equipment to safely move and store goods.
Student Research Assistant
College Of The North Atlantic
09.2020 - 04.2021
- Created process controls for use in automated design and production tasks.
- Drafted piping and instrumentation diagram (P&ID) documents for use in the industry.
- Conducted troubleshooting procedures and root cause analysis to determine causes of problems.
- Worked to create safe, low-cost and dependable designs.
Heavy Duty Equipment Cleaning Technician
Birch Mountain Enterprises
04.2017 - 11.2017
- Exercised care in use of hazardous cleaning chemicals, equipment and methods.
- Working at heights on top of haul trucks and other heavy equipment to perform proper cleaning and maintenance duties.
- Utilized extreme high-pressure washers to clean heavy equipment.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Following site safety protocols to ensure a safe working environment.
Sales Representative
Bell Mobility
04.2016 - 04.2017
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Engaged in conversation with customer to better uncover individual needs.
Education
Instrumentation & Controls Engineering Technology
College of The North Atlantic
St. John's, NL04.2021
Occupational Health And Safety
Keyin Technical College
Clarenville, NL04.2016
Skills
- Programmable Logic Controllers (PLCs) Familiarity
- P&ID Diagram Construction
- AutoDesk AutoCAD Software
- Critical Thinking
- MS Office
- Document Organization
- Programming
Timeline
Electronic Sales & Service Representative
Mercer's Marine Equipment Ltd.
04.2021 - Current
Student Research Assistant
College Of The North Atlantic
09.2020 - 04.2021
Heavy Duty Equipment Cleaning Technician
Birch Mountain Enterprises
04.2017 - 11.2017
Sales Representative
Bell Mobility
04.2016 - 04.2017
Instrumentation & Controls Engineering Technology
College of The North Atlantic
Occupational Health And Safety
Keyin Technical College
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