Summary
Overview
Work History
Education
Skills
Timeline
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Matt Harder

Parkland County,AB

Summary

Proven leader in operations and strategic planning, with a track record of driving growth and enhancing customer satisfaction. Skilled in staff training and development, and adept in communication, consistently fostering a culture of continuous improvement. Achieved significant advancements in recruiting and sales, leveraging both sales acumen and operational expertise.

Overview

20
20
years of professional experience

Work History

Regional Manager

Kee National Staffing Solutions
Edmonton, Alberta
05.2018 - Current
  • As Regional Manager, I look after sales and recruiting for Alberta and Saskatchewan.
    Duties and priorities on the sales side include:
    - Arranging meetings with hiring managers to present our business model, highlighting the advantages of working with Kee. This could be with existing customers, lapsed customers, warm leads, or through cold calling. The objective is to convert leads into customers and customers into growing accounts.
    - Relationship building with new and existing customers, as well as potential customers.
    - Working with current customers to understand their specific needs and goals to determine how we can grow with them, add value to their business, and therefore increase sales.
    - Continuously monitoring the industry for potential customers, using online platforms such as Indeed and LinkedIn, and through conversations with various contacts.

    Duties and priorities on the recruitment side include:
    - Maintain strong working relationships with all customer managers and supervisors at all locations, which includes daily contact to ensure their satisfaction and determine staffing needs.
    - Maintain accurate and confidential records on the customer and employee sides.
    - Managing all HR components for our customers. Besides recruiting and hiring, assist our employees and customers in administering training, WCB, benefits, insurance, disciplinary issues, and manage payroll issues for our employees and customers.
    - Assisting our branches in BC, Manitoba and Ontario during high volume or for coworker coverage.
    - Work closely with internal team members as well as customer extended team members for various employment processes.

Dispatcher

Encore Trucking and Transport
Sherwood Park, Alberta
01.2018 - 05.2018
  • Encore responds to daily customer calls requesting crane and transport work.
    Duties and priorities included:
    - Take customer orders, ensuring a thorough understanding of the job needs and expectations, including timing, location, details of the load(s), yard, and more.
    - Assign and dispatch the appropriate size crane and a competent operator for the work requested, communicating all appropriate details to the operator.
    - Assign and dispatch truck drivers and trailers for transport jobs, communicating all appropriate details to the driver.
    - Knowledge of all company equipment and operator/driver competencies.
    - Maintain positive and strong relationships with customers, offering a high level of customer service and therefore ensuring future work.
    - Maintain a high level of organization with constantly changing logistics, scheduling and paperwork.
    - Ensuring a high level of communication between customers, operators/drivers and other team members.
    - On call after hours to take customer orders and modify our schedule.
    - Verify all operator timesheets compared to the work booked.

Transport Coordinator

Mammoet Canada Western
Edmonton, Alberta
02.2011 - 11.2017
  • Dispatching a fleet of drivers and trailers on a continuous basis.
    - Maintaining accurate records and a high level of organization and communication to support logistics activity.
    - Knowledge of all equipment capacities and driver competencies.
    - High level of knowledge of Alberta Transportation laws and guidelines, current road bans, weight, height and width restrictions, and familiarity of high load corridors.
    - Apply for and obtain transport permits.
    - On site visits to view jobs and determine what equipment was needed to execute specific jobs.
    - Responsible for verifying and approving all paperwork submitted by the drivers.
    - Mentor and train dispatchers and office administrators.
    - Prepare for and perform annual employee performance reviews for all the employees within this division of the company.
    - Competent or excelled in Microsoft Office, Outlook, and SAP.

Hydraulic Trailer Operator

Mammoet Canada Western
Edmonton, Alberta
02.2006 - 02.2011
  • Main duties included steering hydraulic trailers for heavy haul transportation, loading and securing over dimensional loads, transporting to oilfield sites across Western Canada. Often included troubleshooting, mechanical knowledge, and strong teamwork to complete jobs safely and on time.

Heavy Duty Mechanic

Mammoet Canada Western
Edmonton, Alberta
09.2004 - 02.2006
  • Main duties included performing repairs, maintenance activities, and performing inspections on hydraulic platform trailers.

Education

High School Diploma -

Spruce Grove Composite High School
Spruce Grove, AB
06-2001

Skills

  • Sales and marketing strategies
  • Customer and vendor relations
  • New Business Development
  • Performance Management
  • Operations Management
  • Sales Development

Timeline

Regional Manager

Kee National Staffing Solutions
05.2018 - Current

Dispatcher

Encore Trucking and Transport
01.2018 - 05.2018

Transport Coordinator

Mammoet Canada Western
02.2011 - 11.2017

Hydraulic Trailer Operator

Mammoet Canada Western
02.2006 - 02.2011

Heavy Duty Mechanic

Mammoet Canada Western
09.2004 - 02.2006

High School Diploma -

Spruce Grove Composite High School

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Matt Harder