Matt Gerry
17 Angora Street, Scarborough ONT,Canada
Summary
Experienced security industry leader with over a decade of proven results, seeking to contribute to the York Region community as a dedicated Special Constable. Committed to leveraging an extensive background to lead and enforce laws with professionalism and integrity. Passionate about making a positive impact and ensuring the safety and security of the community through effective law enforcement practices. Eager to join a team that will bring out the best in me and allow me to utilize my skills to their fullest potential.
Overview
21
21
years of professional experience
Work History
Seasonal/Lawn And Garden Manager
The Home Depot
01.2023 - 03.2025
- A leader who drove the business in largest overall sales for the 2024 year with $8.2 Million dollars.
- Lead the team with hard work, dedication and weekly strategic planning.
- Has the ability to grow new or older team members and build into future leaders.
- Conducted alongside with team weekly/monthly tasks such as cycle counts, shrink plans, overhead management accuracy.
- Plant watering, goods movements, priority write offs and security product protection.
- Attended manager meetings and monthly online internet conference calls, worked on regional manager walks, strategized merchandising and product demos to increase sales.
- Knowledge and licensed holder of forklift, propane lift truck, long/short skid movement machines, chainsaw training.
- Prepped for holiday competitions, seasonal change overs, barbecue assembly ordering for customers.
- Customer service given to increase VOC (Voice of Customer) with 85% satisfaction customer base for my seasonal department.
- Top performing department.
- Ability to find solutions, resolve problems and arguments fairly and in an effective timeframe.
- Inventory knowledge and investigation on products to find root causes for shrink or damages.
Seasonal/Lawn And Garden Manager
Rona Home And Garden
01.2018 - 01.2023
- Being one of the leaders who is in charge of a 30 Million dollar store.
- While under COVID-19 restrictions, increased sales up to 18% resulting in 5 Million dollars in sales, setting a store record.
- Managed various teams in Hardware, Millworks, Lawn and Garden and Seasonal.
- Ready For Business Audits (RFB) – Scored 84%.
- Present for store walks with regional managers, and higher executives.
- Cycle counts completed to maintain accuracy in departments.
- Overlook business statistics such sales, damages, theft and store use for example.
- Made schedules and managed time off for staff members.
- Handled sales issues professionally and tried to satisfy a customer’s needs in a reasonable manner.
- Went extra mile to get products for customers, such as deliveries and making transfers.
- Will work any extra time or sacrifice holidays to make sure goals or objectives are accomplished.
- Made orders for products that were needed.
- Weekly flyer and promo displays set up for business when required.
Loss Prevention Manager
Lowes/Rona Loss Prevention and Corporate Security
01.2010 - 01.2018
- Reports to Loss Prevention Coordinator.
- Observe and prevent theft and fraud within Rona by closely monitoring company assets and reducing shrink.
- Prevent inventory losses through communication participating with all associates by using in store programs and store procedures.
- Investigated internal and external theft and fraud.
- Utilized the five steps to execute a lawful arrest under the criminal Code of Canada.
- Used CCTV and floor observations to execute arrests.
- Detect, apprehend and process customers engaged in shoplifting or fraudulent activities and complete all proper documentation and reports.
- Conduct health and safety walks to ensure proper safety practices are enforced preventing injuries to staff and customers.
- Conduct external interviews with arrested suspects.
- Implemented needed changes in departments to prevent future loss of high shrink items.
- Prepare case files for police in regards to theft and fraud cases so an apprehension will be made.
- Liaise with local law enforcement agencies and security loss prevention personnel.
- Respond to all emergency situations such as power failure, accidents, medicals, disturbances and threats.
- Complete monthly audits such as gift card checks, store audits, price accuracy reports, no bill return surveillance checks.
Loss Prevention Officer (Asset Protection)
Tuff Control Systems (TSM)
01.2009 - 01.2010
- Report to Loss Prevention District Supervisor, worked with store management in various retail locations to develop relationships to better understand the client’s needs in order to reduce shrink.
- Observed and detect thefts.
- Investigate frauds.
- Apprehend shoplifters while using 5 step process.
- Worked in various retail stores such as Rona, Zellers, Shopper Drug Mart, No Frills.
- Ensure the safety of staff while escorting money to cash offices.
Mall Security Supervisor
Paragon Protection Ltd
06.2004 - 01.2009
- Reports all mall operational issues to property management and security issues to Paragon operations personnel, in order to ensure a safe shopping experience for all customers and safety/protection for tenants and their assets.
- Responsible for scheduling, officer duties.
- Supervised and trained six security officers.
- Ensured daily mall operations were being performed in an effective and efficient manner.
- Assisted Loss Prevention Officer in executing arrests when needed.
- Supported tenants with customer disputes and emergency needs.
- Responded to critical incidents such as stabbings, fire, lost children, bomb threats, mall safety hazards and ensure proper health and safety practices are being followed.
- Execute controlled arrests and issue trespass notices under the Trespass To Property Act.
Education
College Diploma - Police Foundations
Sir Sandford Fleming College
Peterborough, ON06-2004
High School Diploma -
Haliburton Highlands Secondary School
Haliburton, ON06-2002
Skills
- Driving license level: "G"
- First aid and CPR certified level “C” : Expires 06/25/27
- CCTV knowledge of equipment and recording evidence
- Use of force with handcuffing and subject control
- Response to alarms, bombs, threats, and other emergencies
- Enforced the Trespass to Property Act and the Criminal Code
- Strong observation skills and problem solving with solutions
- Working yearly, monthly and weekly audits or safety reports
- Opening/Closing procedures for malls and large buildings
- Experience dealing with fire exits and working with alarm companies
- Formerly acquired FAC Restricted/Non-Restricted Firearms
- Former Parking Enforcement Officer (MLEO)
Languages
English
Timeline
Seasonal/Lawn And Garden Manager
The Home Depot
01.2023 - 03.2025
Seasonal/Lawn And Garden Manager
Rona Home And Garden
01.2018 - 01.2023
Loss Prevention Manager
Lowes/Rona Loss Prevention and Corporate Security
01.2010 - 01.2018
Loss Prevention Officer (Asset Protection)
Tuff Control Systems (TSM)
01.2009 - 01.2010
Mall Security Supervisor
Paragon Protection Ltd
06.2004 - 01.2009
College Diploma - Police Foundations
Sir Sandford Fleming College
High School Diploma -
Haliburton Highlands Secondary School
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