Matt Faupusa
Westminster
Summary
Detail-oriented professional with extensive expertise in laboratory equipment and documentation processes. Proven ability to troubleshoot and resolve complex clinical and instrument issues efficiently. Strong organizational skills enhance workflow and ensure compliance with industry standards.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Clinical Technician
Akua Mind and Health
01.2025 - 05.2025
- Provide direct care and support to individuals undergoing substance abuse treatment
- Assist in the development and implementation of individualized treatment plans
- Conduct group and individual counseling sessions
- Monitor patient progress and report to senior healthcare professionals
- Administer drug and alcohol screenings
- Maintain accurate and confidential patient records
- Lead therapeutic and educational activities
- Assist in crisis intervention and conflict resolution
- Educate patients and their families about addiction and recovery processes
- Ensure a safe and supportive environment for all patients
Reservations Sales Agent
The Resort at Pelican Hill
Newport Coast
12.2022 - 11.2024
- Assisting in preregistration of rooms for reservations.
- Handle any hotel emergency and safety situation utilizing proper communication and operating procedures of the hotel.
- Maintaining knowledge of current events, activities, hours of operation and dining options currently available.
- Follow check in/out, money handling and billing procedures, to include:
- Posting charges to guest accounts as required.
- Verifying payment for stay charges, including incidentals, by obtaining credit information.
- Providing accurate statements and collecting all payments due.
- Able to successfully handle a variety of technology:
- Hotel computer equipment, systems and software.
- Phones: answering incoming calls, utilizing switchboard, assisting guests with local and long distance calls, wake-up calls.
- Paging, radio and ear piece equipment.
Education
Dipoloma -
Los Alamitos Highshool
Los Alamitos, CA06.2018
Some College (No Degree) - English Literature
University of Idaho
Moscow, IDSkills
- Customer service and support
- Substance abuse treatment
- Crisis intervention
- Group counseling
- Client relationship management
- Time management
- Sales expertise
- Effective communication
- Team collaboration
Certification
- Red Cross Adult, Child and Baby First Aid/CPR/AED
- RADT Certified
Timeline
Clinical Technician
Akua Mind and Health
01.2025 - 05.2025
Reservations Sales Agent
The Resort at Pelican Hill
12.2022 - 11.2024
Dipoloma -
Los Alamitos Highshool
Some College (No Degree) - English Literature
University of Idaho
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