Matt Carter
Halifax,Canada
Summary
Results-driven professional boasting a strong track record in steering complex projects and achieving >40% account growth in customer-facing roles. With a solid sales and customer relations background, complemented by a Master's degree, the focus is on creating a balanced work-life environment that fosters meaningful contributions and embraces challenges head-on.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Realtor
RE/MAX Nova
Halifax, NS
04.2019 - Current
- Excelled in providing strategic market analyses and insights, successfully guiding clients through buying, selling, and leasing properties, ensuring optimal satisfaction and financial security
- Established a consistent track record of securing high client satisfaction ratings by delivering personalized, attentive service and maintaining open, transparent communication throughout every transaction
- Demonstrated proficiency in negotiating favourable terms and closing deals efficiently, routinely securing advantageous client conditions and surpassing sales targets
- Implemented innovative, tailored marketing strategies, utilizing a mix of traditional and digital media, to effectively promote listings, resulting in increased visibility and expedited sales
- Specialized in precise property valuation, implementing meticulous market research and comparative analysis to determine competitive pricing strategies and optimize client property value realization
- Committed to ongoing professional development, staying abreast of industry trends, legal changes, and market developments to provide clients with the most current and practical advice.
Inside Sales Representative
Multiserve Petroleum Equipment Ltd
Milford, NS
09.2022 - Current
- Expertly identify and generate quality leads, converting inquiries into viable opportunities through rigorous research, outbound calling, and email campaigns, fostering business growth and maximizing sales opportunities.
- Excell in managing customer relationships by utilizing CRM tools to monitor, analyze, and manage customer interactions and data, ensuring high customer satisfaction and retention levels.
- Possesses robust product knowledge and adeptly educates potential clients on product benefits and features, providing tailored solutions that meet individual client needs and drive sales.
- Consistently achieve and often exceed sales targets through strategic planning, effective communication, and a deep understanding of customer needs, contributing to overall team and company success.
- Conduct comprehensive market research and competitive analysis to stay abreast of industry trends, identify new business opportunities, and maintain a competitive edge in the marketplace
- Develop and deliver compelling, concise, and clear sales presentations, utilizing exceptional communication and interpersonal skills to establish rapport and build trust with a diverse clientele.
Sales and Service Manager
Tire Stor Ltd
London, ON
05.2019 - 12.2020
- Spearheaded a cross-functional team to manage sales and service operations, achieving a significant 40% growth in inventory volume through strategic planning and resource allocation.
- Demonstrated leadership in account management by expanding customer base, resulting in a 15% increase in active accounts through targeted sales initiatives and high-level negotiations.
- Implemented customer relationship management (CRM) best practices, optimizing client engagement and satisfaction metrics, while ensuring seamless integration with inventory and sales systems.
- Employed data-driven decision-making and advanced analytics to continuously assess and refine sales and service strategies, contributing to operational excellence and bottom-line profitability.
- Orchestrated training and professional development programs for a 20-member sales and service team, emphasizing product knowledge, customer rapport, and quality assurance to maintain an industry-leading standard of service.
Operations Supervisor
Tire Stor Ltd
London, ON
05.2017 - 05.2019
Driver/ Labourer
Tire Stor Ltd
London, ON
11.2016 - 05.2017
Education
Master of Science - Sport Medicine
University of Western Ontario
London, ON 09.2013 - 05.2015
Bachelor of Science - Kinesiology
University of Guelph
Guelph, ON 09.2008 - 05.2012
Skills
Client Relationship Building
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Everyone has a plan until they get punched in the mouth.
Mike Tyson
Timeline
Inside Sales Representative
Multiserve Petroleum Equipment Ltd
09.2022 - Current
Sales and Service Manager
Tire Stor Ltd
05.2019 - 12.2020
Realtor
RE/MAX Nova
04.2019 - Current
Operations Supervisor
Tire Stor Ltd
05.2017 - 05.2019
Driver/ Labourer
Tire Stor Ltd
11.2016 - 05.2017
Master of Science - Sport Medicine
University of Western Ontario
09.2013 - 05.2015
Bachelor of Science - Kinesiology
University of Guelph
09.2008 - 05.2012
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