Matt Brown
Grande Prairie,AB
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
Work History
Account Manager
Irwin safety and Labour
01.2022 - Current
- Quoting Manpower for Shutdowns, shovel and drill downs
- Overseeing shutdowns and working with staff in hardrock mining applications and in Coal Operations
- Crusher shutdowns, mill shutdowns, and primarily shovel and drill cleaning working alongside Komatsu and other contractors
- As a millwright apprentice, I'm able to work in the field and help with shutdown tasks, which include liner replacements, conveyor maintenance, pipefitting, tile replacements, and other tasks for PM's needed
- Completed Heavy duty Mechanics pre-app TRU Kamloops BC.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
OPERATIONS SUPERINTENDENT
Beamac Installations
01.2014 - 01.2022
- Based on Matt Brown's skills, attributes, and abilities as experienced and successfully demonstrated during his tenure with Beamac since 2014 to January 2022 as Labour, Shop Foreman, apprentice millwright as well as Estimator, Project Coordinator, and Operations Superintendent, the following is an outline of Matt's responsibilities
- Customer liaison for marketing and procurement of workload for shop and field
- Estimating, costing, and providing quotes for projects as requested by customers (in conjunction with other key personnel areas of expertise)
- Submitting bids for posted work opportunities, Ministry, and other
- Ongoing customer communication for projects/workload in progress
- Scheduling and supervision of individual project labour requirements including, but not limited to, acquisition, coordination of other external resources required for project completion (contractors, rental equipment)
- Ordering and procurement of supplies and materials for projects
- Cost allocation for stock materials and coding of reimbursable expenses to project WO's as required
- Work with administration staff to ensure all safety, indoc, training, and travel requirements are in place for project labour requirements
- Review all timesheet submissions for completeness on projects
- Review job cost data for completeness
- Work onsite making sure jobs or on task well as mentoring workers.
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Languages
English
Professional Working
Timeline
Account Manager
Irwin safety and Labour
01.2022 - Current
OPERATIONS SUPERINTENDENT
Beamac Installations
01.2014 - 01.2022
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