Matt Bergin

Motivated Manager bringing extensive experience in strategic planning, market development and operations management. History of improving revenue and increasing supply chain efficiency to maximize profit. Resourceful sales and operations manager offering 30 years of demonstrated success in increasing revenue, reducing costs and improving customer satisfaction. Exceptional performance developing new business and driving market development.

• Spearheaded development of H&S program
• Customer Relations - Earned highest marks for customer satisfaction, company-wide.
• Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Implemented strategic organizational systems and records management methodology to improve confidentiality, integrity and availability of critical business data.
• Supervised team of 200 staff members.

• Crisp Consulting Group – “3 degrees of Change” management HR training
• Various sales, marketing, human resources courses and BC Tourism involvement
• Updated Foodsafe and S.I.R.
• Level1 first Aid
• Workplace Violence Prevention
• Class B security clearance with Canada Corrections
• Class5 Drivers License – Class3 Learners – clean abstract
• Air Brakes certification
• Updated WHIMIS
• Registered BC Trapper
• BC Big Game Guiding Certification

• Dedicated manager with a strong work ethic and the ability to build lasting relationships with clients, suppliers, and co-workers.
• Experience includes but is not limited to strategic marketing plans, Inventory stock control management, sales, budgeting, Inventories, ordering, staff training and development, Human resources development, sales and leadership team building seminars, wedding, and corporate function planning, versed in multi-outlet operations, and vendor contract negotiations.
• Excellent knowledge in budgeting, accounting and P&L statements cost control including food cost, beverage cost and labour costing controls, Sales goal, production goal setting and accomplishment.
• Adept in communicating to ensure execution of policies and procedures and with clients to provide premiere guest expectation and satisfaction, with tracking and follow up building repeat guests.
• Exceptional motivating, coaching and training skills in a hands-on fashion to maximise full potential in staff
• Excellent decision-making skills based on thorough experience in various business styles.
• Very organized and always adapting to the fast paced, high-pressure environment with the ability to exceed budgetary goals and to build strong, well-versed long-lasting teams with the desire to succeed.

• Developed entire “Cattle Baron” franchise in Calgary Alberta1999 to2002
• Line Cook to Corporate Chef Moxies Restaurants (various locations)1991 -1997
• Corporate Chef Tony Roma's Western Canada1997 -1999