MATLHATSI MK MASHEGO
Brandon,Canada
Summary
Versatile and results-driven professional with a robust background in both customer service and inventory management, honed at companies like Exclusive Books. Excelled in enhancing customer satisfaction and streamlining inventory processes, demonstrating exceptional organizational skills and a commitment to excellence. Proven ability to manage heavy lifting and foster positive customer interactions, significantly contributing to operational efficiency and sales growth.
Overview
9
9
years of professional experience
Work History
Line Cook
Canadian Brewhouse & Grill
Victoria, Canada
06.2024 - 07.2024
- Organized work station and ensured proper organization of ingredients and equipment was packed at the exact cooking station
- Refilled and replaced any empty or expired food stock
- Kept track of inventory levels of food stock and made sure items were properly rotated to curtail waste
Landscaper
Grasshopper Lawn & Garden
Victoria, Canada
05.2024 - 06.2024
- Pruned and cut trees, shrubs and plants for healthy growth and aesthetic purposes
- Weeded garden beds to extract damaged or dead plants
- Mowed and trimmed lawns for presentation and professionalism
Cashier
Spar
Pretoria, South Africa
01.2022 - 07.2023
- Managed transactions, provided customer assistance, and balanced cash registers
- Maintained a clean and organized checkout area and store environment
Grocery Stocker
Pick 'N Pay
Pretoria, South Africa
01.2019 - 12.2021
- Organized and stocked shelves, ensuring a neat and attractive display
- Conducted inventory counts and maintained accurate records
Retail Sales Associate
Truworths
Pretoria, South Africa
09.2017 - 12.2018
- Assisted customers with their purchases and explained product features to boost store sales
- Processed transactions and maintained an organized sales floor
- Helped maintain stock levels and reported any discrepancies
Customer Service Representative
Exclusive Books
Pretoria, South Africa
01.2016 - 08.2017
- Greeted and assisted customers in locating store products and improving store sales
- Managed customer inquiries and complaints, and enhanced overall customer satisfaction
Education
Diploma - Web & Interactive Development
Assiniboine Community College
Brandon, MBSkills
- Inventory Management
- Safe product handling
- Food preparation
- Lawn maintenance
- Customer service
- Heavy lifting
- Sales
Websites
Hobbies and Interests
- Martial Arts
- Reading
- Puzzles (e.g. Sudoku)
- Toastmasters / Public Speaking
- Sports (e.g. Basketball, Lacrosse, Swimming etc.)
- Gadgets / Electronics
Timeline
Line Cook
Canadian Brewhouse & Grill
06.2024 - 07.2024
Landscaper
Grasshopper Lawn & Garden
05.2024 - 06.2024
Cashier
Spar
01.2022 - 07.2023
Grocery Stocker
Pick 'N Pay
01.2019 - 12.2021
Retail Sales Associate
Truworths
09.2017 - 12.2018
Customer Service Representative
Exclusive Books
01.2016 - 08.2017
Diploma - Web & Interactive Development
Assiniboine Community College
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