Matin Ogunfolabo
8 KEN OBLIK DRIVE, WINNIPEG, MB,Canada
Summary
Dedicated server with extensive experience in customer service and hospitality. Proven ability to enhance dining experiences through effective communication and collaboration with kitchen staff. Strong multitasking skills ensure efficiency in fast-paced environments. Maintains a clean and welcoming atmosphere for guests.
Overview
6
6
years of professional experience
Work History
Sales Associate
Canadian Tire
Winnipeg, Canada
04.2023 - Current
- Greeted customers and delivered exceptional service throughout their shopping experience.
- Facilitated product selection and provided accurate product information to customers.
- Responded promptly and effectively to customer inquiries and resolved issues.
- Handled customer complaints professionally, fostering a positive environment.
- Ensured store organization and cleanliness by maintaining product displays.
- Collaborated with team members to achieve sales targets and improve customer experience.
- Trained new associates on store policies, procedures, and customer service standards.
- Maintained up-to-date knowledge of merchandise and monitored security risks to prevent theft.
Server/Kitchen Assistant
Winnipeg Blue Bombers
Winnipeg, Canada
05.2023 - 12.2025
- Maintained cleanliness and organization of dining areas while adhering to health and safety guidelines.
- Greeted guests and presented menus, fostering a welcoming atmosphere.
- Took customer orders accurately and promptly, contributing to smooth service operations.
- Served food and beverages during events, focusing on prompt delivery.
- Collaborated with kitchen staff to confirm order accuracy and address special requests.
- Managed customer inquiries and resolved issues swiftly during peak hours.
- Set up and dismantled dining setups for events, optimizing workflow.
- Engaged with guests to enhance their overall experience at the venue.
Kitchen Assistant
Golden Tulip Hotel
Ibadan, Nigeria
01.2020 - 01.2022
- Maintained cleanliness and organization of kitchen areas for optimal efficiency.
- Operated kitchen tools and appliances following safety and sanitation standards.
- Supported the plating and presentation of dishes according to hotel standards.
- Assisted with food preparation, ensuring timely ingredient readiness for meal service.
- Adhered to food safety guidelines to uphold a sanitary cooking environment.
- Supported chefs and kitchen staff during peak meal times for seamless operations.
Education
Bachelor of Science - General Science
University of Manitoba
Winnipeg, Manitoba12-2026
High School Diploma -
Access College
Ibadan Nigeria04-2019
Skills
- Customer service excellence
- Effective communication
- Team collaboration
- Multitasking proficiency
- Organizational skills
- Food safety compliance
- Sanitation standards
- Dietary knowledge
- Friendly demeanor
- Patient approach
- Lifting and carrying
- Dining material management
Volunteer Experience
Event Operations Assistant, Feb, 2023, University of Manitoba, WINNIPEG, MANITOBA
Timeline
Server/Kitchen Assistant
Winnipeg Blue Bombers
05.2023 - 12.2025
Sales Associate
Canadian Tire
04.2023 - Current
Kitchen Assistant
Golden Tulip Hotel
01.2020 - 01.2022
Bachelor of Science - General Science
University of Manitoba
High School Diploma -
Access College