Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MATIN ELAHI

MATIN ELAHI

Summary

Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.

Overview

6
6
years of professional experience

Work History

Foreign Exchange Teller

Darvish Exchange
11.2020 - 01.2024
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates
  • Disbursed cash and checks accurately while maintaining security of cash drawers
  • Assisted with training of new tellers on policies and procedures
  • Processed customer transactions promptly, minimizing wait times.

Restaurant Supervisor

Shabestan Restaurant
03.2018 - 05.2020
  • Boosted customer satisfaction and service delivery to strengthen customer loyalty.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Identified and addressed customer complaints to promote satisfaction and loyalty.
  • Hired, trained and mentored staff to meet and exceed high quality standards.

Education

College Diploma - Business Marketing

Seneca College of Applied Arts And Technology
North York, ON
04.2022

Skills

  • Word Processing
  • Scheduling and Coordinating
  • Documentation And Reporting
  • Telephone reception
  • Emergency Response
  • Customer Needs Assessment
  • Microsoft knowledge
  • Cash counting
  • Money Handling

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Foreign Exchange Teller

Darvish Exchange
11.2020 - 01.2024

Restaurant Supervisor

Shabestan Restaurant
03.2018 - 05.2020

College Diploma - Business Marketing

Seneca College of Applied Arts And Technology
MATIN ELAHI