Summary
Overview
Work History
Education
Skills
Timeline
Matin Ansari

Matin Ansari

Installer and Trainer
Halifax-phon number 2366229393,NS

Summary

in1994 I started working at saypa yadak (Renault)as a car reseption and delivery manager ,and after one year,I worked in wearhouse and store.and then in 2003 I went York Company in Tehran and was responsible for the advertising department

In 2005, I went to Sam Service (Samsung) and started working as an installer in the VIP department

.

After some time, I became responsible for training new installers

After that, I became responsible for the introduction and training of new devices

In the end, I became an expert in device replacement (under warranty).

In 2013, I came to Sony (Iran Trading Company) as the supervisor of the transportation and installation department

After a few years, I became the manager of Sony's after-sales service in the TV department and home appliance department, and became responsible for Haier's after-sales service department

In addition, I have the ability to repair refrigerators (except for gas problems).

Overview

16
16
years of professional experience

Work History

Supervisor

Samsung&sony
11.2005 - 11.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.

Education

Associate Degree - Outo Mechanic

Azad University , Tehran
09.2002

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning

Timeline

Supervisor - Samsung&sony
11.2005 - 11.2021
Azad University - Associate Degree, Outo Mechanic
Matin AnsariInstaller and Trainer