Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
Generic

Matilda Monge

Vancouver,BC

Overview

2
2
years of professional experience
1
1
Certification

Work History

Instructor

Pedalheads
Vancouver, British Columbia
03.2023 - Current
  • Seasoned Pedalheads Instructor with over 4 years of experience, showcasing exceptional leadership in high-pressure environments and a proven track record in special needs education. Demonstrates strong communication and problem-solving skills, adept at fostering student-centered learning and enhancing team dynamics. Eager to bring innovative strategies and a collaborative spirit. As well as continuously Promoting the camp.

Tiket Seller

Trek
Vancouver , British Columbia
10.2022 - 03.2023
  • Greeted customers, answered questions and provided assistance with ticket purchases.
  • Sold the most tickets as well as gained the most money, the tickets where by donation.
  • Resolved customer complaints in a professional manner.
  • Ensured that all sales transactions were completed accurately and efficiently.
  • Maintained accurate records of ticket sales and refunds.

Salesperson

Trek
Vancouver , British Columbia
11.2022 - 12.2022
  • Sold the most expensive Christmas trees regularly.
  • convinced people to buy 80$ tree sockets.
  • Made sure to know the product.
  • Made sure to know the customer.
  • Great customer service leading to tips.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Generated new business opportunities through talking with customers such as babysitting.

Education

Highschool

Kits
Vancouver

Skills

  • Cross-selling products and services
  • Customer care
  • Active listening
  • Sales strategy development
  • Negotiation
  • Networking
  • Product description
  • Closing techniques
  • Door-to-door sales
  • Up-selling
  • Deal negotiation
  • Complaint handling
  • Profit generation

Affiliations

  • Basketball and Ultimate
  • singing and Instruments learning
  • language learning

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Portuguese
Professional
Spanish
Limited

Certification

  • First aid and CPR certificate

Timeline

Instructor

Pedalheads
03.2023 - Current

Salesperson

Trek
11.2022 - 12.2022

Tiket Seller

Trek
10.2022 - 03.2023
  • First aid and CPR certificate

Highschool

Kits

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Matilda Monge