Matilda Adjei
Surrey,British Columbia
Summary
Motivated young professional with a great passion for learning and development. Eager to exploit education and training in the administrative field and marketing space. Knowledgeable and determined in achieving goals, practical person committed to continuous improvement and success of a high performing organization.
Overview
4
4
years of professional experience
Work History
Sales Assistant
Cin City/Lemon Heaven
Vancouver , BC
05.2023 - 10.2023
- Warmly greeted customers to determine wants or needs.
- Meticulously handled POS system transactions including processing payments, issuing receipts, returns and refunds to ensure seamless work flow.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Receptionist
Timber and Woodworkers Union Ghana
KUMASI, Ashanti Region
09.2021 - 10.2022
- Greeted and directed visitors to the reception area, answered numerous calls, emails and faxes daily base.
- Maintained client accounts by recording and updating information while I scheduled and confirmed appointments.
- Assisted with customer requests, provided excellent service when face-to-face or through phone conversations.
National Service Person (Finance Department)
Old Tafo Municipal Assembly of Ghana
KUMASI, Ashanti Region
08.2020 - 08.2021
- Prepared invoices, warranty forms to obtain payments and issuing receipts.
- Provided administrative support such as filing documents, making copies and updating websites.
- Worked with teams to achieve goals and collaborated with others to discuss new opportunities.
Internship Student (Customer Service)
Eagle Wings Debt Recovery Company
KUMASI, Ashanti Region
05.2019 - 08.2019
- Handled incoming and outgoing calls, supplies and packages and routed to appropriate personnel.
- Promoted high customer satisfaction by resolving problems with knowledgeable and safety standards.
- Updated the company's website with relevant content on a regular basis.
Education
MBA - Business Administration
University Canada West
Vancouver, BC07.2024
Bachelor of Science - Banking And Finance
Ghana Baptists University
Kumasi Ghana08.2020
Skills
- Processing Payments
- Inventory Management
- Payment Processing
- Skilled Collaborator
- Solution Oriented
- High Achiever
- Effective Cross Functional Communicator
- Returns and Exchanges
- Cash Handling
- Inventory and Stocking
- Adaptable and Flexible
- Reliable and Responsible
Languages
English
Professional
Timeline
Sales Assistant
Cin City/Lemon Heaven
05.2023 - 10.2023
Receptionist
Timber and Woodworkers Union Ghana
09.2021 - 10.2022
National Service Person (Finance Department)
Old Tafo Municipal Assembly of Ghana
08.2020 - 08.2021
Internship Student (Customer Service)
Eagle Wings Debt Recovery Company
05.2019 - 08.2019
MBA - Business Administration
University Canada West
Bachelor of Science - Banking And Finance
Ghana Baptists University
Similar Profiles
Rabby WireduRabby Wiredu
Sales Representative at LEMON HEAVEN/CIN CITY DONUTS (All-In-Vending)Sales Representative at LEMON HEAVEN/CIN CITY DONUTS (All-In-Vending)
RABBY WIREDURABBY WIREDU
SALES REPRESENTATIVE at LEMON HEAVEN/CIN CITY DONUTS (All-In-Vending)SALES REPRESENTATIVE at LEMON HEAVEN/CIN CITY DONUTS (All-In-Vending)
Adrianna Harper MehmedovAdrianna Harper Mehmedov
Beverage Preparer at Lemon HeavenBeverage Preparer at Lemon Heaven